The house looks better online than in person. It is very spacious and has the potential to be very nice. It has old, worn-out furniture and an area rug in the main living quarter that is glued to the floor. This same rug has several edges coming up, which represents a tripping hazard. The carpet also had stains that looked like it had not been cleaned between stays. The towels were half-dried in four of the bathrooms. The bedding was stained in several of the nine bedrooms. The bathroom was dirty. The toilet in the downstairs bathroom had brown spots around the rim. The window in the primary bathroom has not been cleaned in ages. The pool had dirt in the bottom. The patio area had old, run-down furniture. The porch area had not been swept off. When we arrived, we could not get into the gate. We were locked out until we called security. The instructions that were sent did not mention a QR code, nor was one sent to us. We were not given proper instructions to get into the complex. When we arrived, the code that was given to unlock the door did not work. We had 20 people standing outside in the heat trying to get into the house; we finally were able to get into the house with a different code. The next day, we could not lock the door. We contacted them again, and they sent someone over to fix the lock.