For the price it was decent, but what baffled me was the fact that the housekeeper went into my room and didn’t clean anything but removed certain items didn’t replace the trash bag in the trash can after removing it and didn’t replaced the bath mat after removing it, and I noticed on my second day that there was small ants crawling on the sink.
Tamara
2024 年 5 月に 4 泊滞在
4/10 (不満)
Ronald
出張, 家族旅行, 小さなお子様連れの家族旅行, グループ旅行
2024 年 5 月 12 日
良かった点 : スタッフとサービス
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
We came in to a dirty floor , sticky countertop, the AC wouldn't get cold. In the middle of the night. The vent fell out of the ceiling at 3 am causing my whole family to then be awake for the rest of the time. Pool was full of leaves and dirt . We cleaned it out. Other people that got into the pool were in their underwear. It wouldn't have been that bad but the woman's everything was showing and see through. All and I'll it was an awful stay. Ps we had two rooms that were to next to each other for actually medical reasons and I called a week ahead to make sure and they said no problem. But when we got there nothing could be done . I was actually pissed at that ! Do Better
Ronald
2024 年 5 月に 1 泊滞在
4/10 (不満)
Tina、colorado springs
グループ旅行
2024 年 5 月 10 日
良かった点 : スタッフとサービス
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
The room I was in, the floor looked like it had a blood on it. It was gross
Tina
2024 年 5 月に 1 泊滞在
10/10 (非常に良い)
Wilder
2024 年 5 月 1 日
Wilder
2024 年 4 月に 3 泊滞在
2/10 (非常に不満)
Mark
家族旅行
2024 年 4 月 8 日
The room was dirty I asked the maid to please do the floors and she didn’t I had to take a towel and cleane them the towel was so black.