I would totally stay at Westgate again but i will book directly in the future. Jake/Jay (he uses 2 names apparently) was very kind and accommodating in the beginning… BUT as we got close to check in time he completely snapped. I called Westgate Lakes a week before our check in and they had no reservation for us, when i approached Jake with this information, he went completely off the handle on me. He called me screaming at me, saying i was the worst guest he had ever dealt with. I kept trying to end the conversation and he continued verbally assaulting me. I had literally done nothing but told him i was concerned that Westgate didn’t have a reservation for us. I recorded part of our conversation as well so i have proof of this. When our actual check in came, Westgate still had multiple issues with our reservation, which Shannon at the front desk helped us solve thankfully. Apparently they also have frequent similar issues with Jake/Jay and his “rental business”. In summary i would NOT recommend renting with “jake” but i do recommend the westgate lakes property in Orlando! If anyone at VRBO wants to contact me further about this i would be glad to chat.
Phyllis H.
2025 年 2 月に 5 泊滞在
10/10
Started a little rocky. The room set up was a little different from the pic, but once we got past that, we had a great time and great stay, This wasnt out first time at Westgate, the staff and amenities were amazing
Quenardis F.
2024 年 7 月に 3 泊滞在
10/10
Westgate Lakes is the best of the best. Totally recommend. We are definitely coming back.
Vanessa L.
2024 年 7 月に 3 泊滞在
10/10
My boyfriend and I decided to go on and quick getaway for some rest and relaxation. Once I saw that this resort’s properties was listed on this site, it was a no brained where we would be staying. Great property with a lot of amenities. It’s always a pleasure to stay here. The host was also very responsive. I definitely recommend this property to anyone looking to travel to Orlando for a stay.
Tameeka D.
2024 年 3 月に 2 泊滞在
10/10
Condo was nice n clean. Great location. Enjoyed the amenities and water park!
Paul L.
2024 年 3 月に 2 泊滞在
10/10
Beautiful property. Safe also
Gigi M.
2023 年 10 月に 3 泊滞在
4/10
Stayed four nights for a family trip. Overall the resort was fine , most of the staff was friendly and kids enjoyed the amenities such as pool and mini golf. Paddle boats weren’t working. Also tried the mini bowling, which of course was extra, but price was reasonable. Very hard to find parking near our room each night. Had to park very far away.
As far as our actual room, not that great. Upon entering it smelled musty, probably from wet carpet through time. The room looked dated, the pull-out couch was old with scratches and such on it. Listing said it was a “Queen” pullout but it wasn’t even a “Double” size. It was small and disappointing. Mattress was so thin and it wasn’t even wide enough to reach the edges. It was very uncomfortable to sleep in to say the least and made so much noise anytime you moved. Description also said “larger than a typical” hotel room, but I’ve stayed in many hotel rooms and it was definitely smaller. To start, we usually have two king size beds in our hotel room, with a sitting or desk area, so there’s definitely more space. At least we were out all day so we weren’t in our crowded stuffy room much until night time. The mirrors were old with the black stains and the liner inside shower looked old too. I would recommend adding towel hooks because there was no where to hang our towels and have at least one luggage rack to place our luggage. Overall wouldn’t stay here again.
Gladis O.
2023 年 5 月に 4 泊滞在
8/10
After a day in the parks, having a place that’s close by to drive to is the best. Staying here is much more affordable than on-site at the resorts and we had a beautiful room with a HUGE screened in balcony. It was great!
Chyenne B.
2023 年 5 月に 3 泊滞在
8/10
The property was perfect for a good weekend get-away for a birthday. We had no need to leave the property and got to fully enjoy everything there was to offer in the resort. As for the studio room there was nothing to say negatively. The view was beautiful for sunrise and sunset. We will be coming back in the future guaranteed
Garrett B.
2023 年 4 月に 4 泊滞在
10/10
Was a very nice property, except only 2 beds not 3 and waterpark at hotel costs 25 dollars a person
Hannah L.
2023 年 3 月に 4 泊滞在
10/10
It was great! Super crowded but nice place
mallory n.
2023 年 2 月に 2 泊滞在
10/10
Great Price, couldn’t find a hotel for this price and god more room and a full kitchen with it.
Derrick H.
2023 年 2 月に 2 泊滞在
10/10
We enjoyed our stay in Orlando. The property was nice, clean and convenient.
Jennifer P.
2023 年 2 月に 6 泊滞在
10/10
Great stay. Excellent experience.
Listing was misleading as it wasn’t obvious there was no free wifi provided.
Also I was certain that the booking said we had free access to the water park but wasn’t the case.
I’m not sure if smoking was permitted on balconies but every morning I could smell cigarette smoke and I had to leave the balcony. I would love to see the buildings be completely Smoke free if they are not already.
Otherwise I have nothing but good things to say. Fast friendly service. Ample parking. Lovely rooms. Great amenities. Loved the pool and hot tub.
Jayme F.
2023 年 1 月に 6 泊滞在
10/10
The property was exactly as described. We were traveling for an event at the convention center. We rented a car from the airport, so no shuttle service was not an issue. We stayed during the week and it was very peaceful & quiet. The bed is very comfortable.
Shawnda P.
2023 年 1 月に 4 泊滞在
8/10
The location was great. The description was accurate just one issue. The alarm on the smoke detector kept going off for two days took me three tries to get someone to come fix it.
Jon and Lisa Y. Y.
2023 年 1 月に 3 泊滞在
10/10
Enjoyed the cleanliness
Barb C.
2023 年 1 月に 3 泊滞在
10/10
Busy location, close to everything but has many amenities. surprisingly quiet in condo (not hearing people upstairs or doors slamming)
Julie s.
2022 年 11 月に 2 泊滞在
10/10
Great place to be and enjoying all the hotel activities, water park are are the best!
Juliana A.
2022 年 10 月に 2 泊滞在
10/10
Convenient location, great room with comfy bed!
Tracie K.
2022 年 10 月に 2 泊滞在
10/10
We chose this place because it was close to both Universal and Disney parks. The resort is very clean and well attended to. Our trip to Florida was disrupted due to Hurricane Ian and we felt very safe at the property and could tell they were prepared for situations of that nature. We are going to try to complete our Disney trip again later this year and we will try to stay at this Resort again.
宿泊されたお客様
2022 年 9 月に 6 泊滞在
8/10
Everyone was very nice and the location was very convenient.