6/10
My stay was for a week, we arrived 2 hours after check in, and no way to get in, the door code sent to me was incorrect, I ended up having to contact Vrbo to contact the owner for the correct door code cause he wouldn’t respond to me. Then we go inside to mess the last renters left nothing was clean I ended up going to Walmart buying laundry soap to wash everything, the property owner apologized for the mess and sent the cleaning crew at at 9pm to clean in which they wanted us to get out the house while they cleaned which was a no no when we had already cleaned up the little stuff and already started washing. I asked about a refund for cleaning fee and I still haven’t got a response.
Kennesya T.
2021 年 7 月に 7 泊滞在