2/10 (非常に不満)
宿泊されたお客様
2025 年 7 月 2 日
気になった点 : 清潔度
CLEAN UP!!
IDK who is cleaning the property or doing maintenance upkeep, but the house is falling apart and not at all clean. A few of the railing on the stairway are missing, others are loose, the dryer sounds as if it will walk out the closet, cob webs in the light fixtures, light bulbs blown, some of the electrical outlets do not work, freezer handle is lose, hole in an upstairs bedroom door, toilet seat in bathroom nearest front door was broken, tv in bedroom closest to front door did not work, the latch to the safety gate upstairs is gone (apparently ripped from the wall as evident with the plaster where the latch was), I HAD TO PURCHASE SAFETY GATES, broken wine glasses in the cabinet, kitchen sink could use a real good scrubbing, the water smells a very strong odor of sulfur so be sure not to drink and have plenty of hair/skin conditioner, the princess room does not have the netting above the bed as pictured, the safety gate at the pool is broken, bed frames are 2 inches thick with dust, ceiling fan in the downstairs king did not work. The check in process was horrible as i had advised that we would be checking in around 2am, all the drivers were not listed so ended up calling the owner to add the unlisted driver before we could proceed thru the gate. The owner response is very slack and i rarely had a response with the 24 hour window, most times was 3-4 days later AFTER i called VRBO customer service to help. The house is in an awesome location, but homes needs cleaning/repairs
宿泊されたお客様
2025 年 6 月に 8 泊滞在