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"stayed with partner and we didn’t take the all-inclusive option. The food in the restaurants was delicious, everything was clean, and the territory was well maintained. The only downside was the staff not being very friendly. Compared to the Dominican Republic or Mexico, the service here felt much weaker and less customer-oriented. I think management should pay attention to this. The young women at the front desk, in particular, seemed unhappy doing their job. These are usually the people who create the first impression of the hotel, and unfortunately, our first impression due to a tired and unfriendly receptionist was not very good. Also, on the beach you need to grab umbrellas early, otherwise by around 11 a.m. there are no spots left. This is because not only hotel guests use the beach, but also outside visitors, who tend to take spots quickly. So that’s another small downside. Overall, we liked everything else."

"Very relaxing"

"Clean room. Outside lights were too bright inside the bedroom. No conditioner supplied in the room. "

"Helpful staff, clean rooms, amenities were fantastic!!"

"The food in every restaurant we went to was delicious. The staff was very friendly and accomodating. We did not utilize the childcare. Beach was beautiful. Being able to use the biks at no additional cost was great! The only complaint i have is that the air conditioner blew directly on my face while i was in the bed which made for a very miserable sleeping situation."

"The staff was very nice and helpful when we were looking for recommendations. It was a nice a quiet place. The garden was beautiful."

"Pool service and owner took some of his time to visit with us. Such a wonderful experience."

"Friendly and helpful owner. Excellent accommodations. Had a wonderful breakfast and beautiful setting."

"Spacious rooms. Very nice pool area with swim up bar. Loved visiting Renaissance Island and the flamingos every day! "