Ontario Regiment Museum

The bathtub was slippery; my 81-year-old mother slipped and fell. The bathtub is very high and has no grab bars to hold onto.

I was concerned when I arrived because I was in the heart of downtown during the World Cup, and this clearly was a bustling location. The clientele all appeared well-heeled and ready for a good time. I personally prefer a low key quiet stay, and I expressed that desire to the staff. They reserved me a beautiful room on a higher floor. I told them that I am partial to quite few pillows and found a veritable pillow fort waiting for me! I had asked for a steamer to prepare a dress for an event I was attending and one was brought to me almost immediately. The staff were incredibly warm and welcoming. The hotel itself if beautiful. Truly the only constructive feedback I could give was that there was no jam with my croissant, and no English Breakfast tea in my room. Both entirely non-issues. I will absolutely be staying here again.

Great location, excellent staff. The property is a little older but you can’t beat the room size or the location. Overall it’s an excellent choice for either business or leisure if you’re wanting to stay in downtown Toronto