One Batam Mall

We truly enjoyed our stay here at The Residence. This is a perfect getaway where all the staffs are lovely and friendly. Our villa stay is very comfortable, we cycled to everywhere within the premises. We also enjoyed the private dinner at the beach area. There is one good advise, the residence is quite a distance from the ferry terminal, the ride is about one hour and 20 mins. So do make your ferry schedule earlier. Emerald class is highly recommended for ferry rides.

This is our 2nd time staying at this Villa. The service team was speedy in their response and service. The rooms were clean and comfortable. Renting of floats was expensive (S$50 for 2 floats for a day) The food from room service was average but the team had great recommendations on where to go for dinner which was excellent. Overall, it was an enjoyable experience. Will be back if I’m going back to Bintan.

Beautiful hotel, ocean view infinity pool villa was stunning. So peaceful and quiet, no music playing, just calm. Good food in the restaurants although expensive as you would expect. Fabulous staff and beautiful beach.