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"Lovely hotel in a very tranquil setting. Wonderful french food with local Japanese ingredients."

"Great place to stay! Even with the shared bathroom which I never did before- everything was great!!"

"Great for quick stop near the highway"

"The room is clean and comfortable "

"Great location, friendly and helpful staff Well sorted breakfast "

"We enjoyed our stay at susuranso, The staff were so helpfull , even organised tickets for komagatake ropeway for us. The hotel is very clean and has great views of the surrounding mountains."

"Nice hotel with excellent ambitions, but aging a bit too much. The dinner is of high quality, with high quality French cuisine (I'm French, and it matches home standards). Great onsen"

"Great value for money. Breakfast included. Free bar in evening. Efficient systems. It is currently set up for people with cars. Public transport not great but Shinkansen track currently under construction with station nearby so access will improve."

"トイレ付きの和室を利用しました。子連れにはトイレ付きで正解でした。どこも清潔感があり快適に利用できました。ご飯も美味しかったです。朝食のパンがとても美味しくて、いつもご飯派の娘も喜んで食べていました。ホテルと違う部分はありますが、とてもリーズナブルですし満足です。わんちゃんも可愛かったです！"

"Amazing stay. The staff was so friendly. Our room was enormous and comfortable."

"Authentic Japanese style Hotel with Onsen. Staff was helpful and friendly. Rooms very roomy (compared to city hotels in Tokyo, Osaka etc). Hotel is definitely on the older side. The best part was the view over the River! Gorgeous!"