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"Amazing stay. The staff was so friendly. Our room was enormous and comfortable."

"Lovely hotel in a very tranquil setting. Wonderful french food with local Japanese ingredients."

"Everything was very clean and the staff were helpful in checking me in. I let them know in advance I would be late and they guided me. It was also useful to have a convenience store nearby."

"Comfortable hotel in a stunning location The outdoor onsen was very nice "

"Unique experience, extremely delightful staff, very helpful and friendly. Highly recommend this property for your Nakasendo Trail adventure!"

"Beautiful vista, food was great (strongly recommend doing a dinner reservation AND a breakfast reservation) owner was extremely kind and generous. He spoke better English than I spoke Japanese, which made it extremely easy to meet in the middle. 10/10 experience."

"Everything was very clean and the staff were helpful in checking me in. I let them know in advance I would be late and they guided me. It was also useful to have a convenience store nearby."

"Great value for money. Breakfast included. Free bar in evening. Efficient systems. It is currently set up for people with cars. Public transport not great but Shinkansen track currently under construction with station nearby so access will improve."

"Decent hotel with good service and good breakfast. "

"We enjoyed our stay at susuranso, The staff were so helpfull , even organised tickets for komagatake ropeway for us. The hotel is very clean and has great views of the surrounding mountains."

"快適に過ごせました。"

"A real honor to be able to experience this ryokan ! The room had a private Onsen which was already full and ready for us to use when we arrived. Everything was clean and comfortable The food and breakfast also very delicious So lucky we got to stay here during our trip and we experienced Narai Juku before all tourists came to sight see . Certainly a highlight"