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"Lovely hotel in a very tranquil setting. Wonderful french food with local Japanese ingredients."

"Great for quick stop near the highway"

"Beautiful vista, food was great (strongly recommend doing a dinner reservation AND a breakfast reservation) owner was extremely kind and generous. He spoke better English than I spoke Japanese, which made it extremely easy to meet in the middle. 10/10 experience."

"We enjoyed our stay at susuranso, The staff were so helpfull , even organised tickets for komagatake ropeway for us. The hotel is very clean and has great views of the surrounding mountains."

"Great value for money. Breakfast included. Free bar in evening. Efficient systems. It is currently set up for people with cars. Public transport not great but Shinkansen track currently under construction with station nearby so access will improve."

"Unique experience, extremely delightful staff, very helpful and friendly. Highly recommend this property for your Nakasendo Trail adventure!"

"Everything was very clean and the staff were helpful in checking me in. I let them know in advance I would be late and they guided me. It was also useful to have a convenience store nearby."

"A hidden gem, such friendly staff. The rooms were huge with an amazing massage chair. Onsen indoors and outdoors and amazing food. We would travel back to the area to go to this hotel."

"Amazing stay. The staff was so friendly. Our room was enormous and comfortable."

"開業から年数が経っているようですが、定期的にメンテナンスされているようで綺麗な施設でした。 スタッフの皆さんも気持ちいい対応をしていただき、食事もオリジナリティが溢れとても美味しかったです。 立地的にも開放感がある場所で朝日が綺麗でしたね。 車で行きましたので、公共交通機関で行かれる方のアクセスは分かりませんが、近くにバス停がありました。 今回は早立ちの必要があり正規の朝食は食べることが出来ませんでしたが、おにぎりに変更の対応をしていただき、代わりに作っていただいたおにぎりがとても美味しかったです。 この規模のペンションの中ではお風呂も綺麗で大きめだと思います。 御嶽山への登山を目的に来年再度利用したいと思っています。"

"Decent hotel with good service and good breakfast. "