Located close to American Village and Depot Island, Aqua Palace Chatan by Coldio Premium provides a poolside bar, a terrace, and a bar. The on-site Japanese cuisine restaurant, 大衆割烹足立屋北谷店, offers lunch and dinner. Stay connected with free in-room WiFi.
Located in Chatan, Aqua Palace Chatan by Coldio Premium is near the beach. American Village and Depot Island are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Sunset Beach and Cape Zanpa. Camp Foster and Kadena Air Base are two other places to visit that come recommended. Visit our Chatan travel guide
This apartment building features an outdoor pool, a restaurant, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a poolside bar and a vending machine are onsite. Each apartment provides a flat-screen TV with digital channels, plus a kitchen with a refrigerator, a stovetop, and a microwave. Guests can appreciate conveniences like a washer/dryer and an electric kettle, and other amenities include free WiFi and a balcony.
Aqua Palace Chatan by Coldio Premium offers 24 accommodations with washers/dryers and rice cookers. Rooms open to balconies. Beds feature down comforters. Accommodations at this 3-star apartment have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers, slippers, complimentary toiletries, and hair dryers.
Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with digital channels.
Recreational amenities at the apartment include an outdoor pool.
Limited onsite self parking (max 1 space per unit)
Onsite parking includes off-street options
Family friendly
Children stay free (see details)
Restaurants on site
a la Bar
大衆割烹足立屋北谷店
Kitchen
Cookware, dishware, and utensils
Electric kettle
Freezer
Griddle
Microwave
Refrigerator
Rice cooker
Stovetop
Dining
A bar/lounge
A poolside bar
A restaurant
Bedrooms
Bedsheets provided
Down comforter
Bathroom
Bathtub or shower
Free toiletries
Hair dryer
Shampoo
Slippers
Toilet paper
Toothbrush and toothpaste
Towels provided
Entertainment
Flat-screen TV with digital channels
Outdoor areas
Balcony
Terrace
Laundry
Laundry detergent
Washer/dryer
Work spaces
Desk
Climate control
Air conditioning
Heating
Pets
No pets allowed
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Stair-free path to entrance
Designated smoking areas (fines apply)
Services and conveniences
Vending machine
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
Security system
Fire extinguisher
General
24 units
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Contactless check-out available
Special check-in instructions
There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Access methods
Access code, private entrance
Pets
Pets not allowed
Children and extra beds
Children are welcome
4 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
We should mention
Pool access available from 9:00 AM to 11:00 PM
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities
Property is also known as
Coldio Aqua Palace Chatan
Aqua Chatan By Coldio Chatan
Aqua Palace Chatan by Coldio Premium Chatan
Aqua Palace Chatan by Coldio Premium Apartment
Aqua Palace Chatan by Coldio Premium Apartment Chatan
Frequently asked questions
Does Aqua Palace Chatan by Coldio Premium have a pool?
Yes, this property has an outdoor pool. Pool access is from 9:00 AM–11:00 PM.
How much does it cost to stay at Aqua Palace Chatan by Coldio Premium?
As of Apr 30, 2026, prices found for a 1-night stay for 2 adults at Aqua Palace Chatan by Coldio Premium on May 7, 2026 start from ¥21,111, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Aqua Palace Chatan by Coldio Premium pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Self parking is free at this property.
What time is check-in at Aqua Palace Chatan by Coldio Premium?
Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. After-hours check-in is not available.
What time is check-out at Aqua Palace Chatan by Coldio Premium?
Check-out is at 11:00 AM.
Where is Aqua Palace Chatan by Coldio Premium located?
Situated near the beach, this apartment building is within a 15-minute walk of American Village, Depot Island, and Sunset Beach. Camp Foster and Kadena Air Base are also within 3 mi (5 km).
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Reviews
Aqua Palace Chatan by Coldio Premium Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0
Cleanliness
8.8
Amenities
9.0
Property conditions & facilities
Rating 10 - Excellent. 153 out of 227 reviews
10 - Excellent
153
Rating 8 - Good. 52 out of 227 reviews
8 - Good
52
Rating 6 - Okay. 9 out of 227 reviews
6 - Okay
9
Rating 4 - Poor. 9 out of 227 reviews
4 - Poor
9
Rating 2 - Terrible. 4 out of 227 reviews
2 - Terrible
4
Reviews
Verified
8/10 Good
Antonio
Apr 5, 2026
Yes, poolside seating was comfortable. Didn't do any cooking.
Antonio
Stayed 4 nights in Mar 2026
Verified
10/10 Excellent
Robert
Jan 31, 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
The room was amazing! There are kid games to help pass time. The pool on the roof show a great view of Okinawa! The restaurant downstairs is great. American Village is in walking distance making the experience amazing.
Robert
Stayed 10 nights in Jan 2026
Verified
10/10 Excellent
Jonathan
Jan 12, 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean room, very nice.
Jonathan
Stayed 10 nights in Jan 2026
Verified
10/10 Excellent
Brett
Oct 3, 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great place to stay near American Village. Great views from the rooftop pool. Would definitely stay again.
Brett
Stayed 3 nights in Sep 2024
Verified
10/10 Excellent
Kimerly
Nov 18, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
This is a beautiful property. This room was the most spacious of our stay in Japan. There is a separate bedroom that can comfortably sleep 4 with an en-suite. There are 2 additional beds in the main area plus an additional shower and washroom. The washer and dryer worked better than any other place we stayed (we stayed at other places in Tokyo and Hiroshima). The rooftop bar and the rooftop infinity pool are a nice touch. The property is only a 7 minute walk to American Village. The only negative was self check in. It took three of us to figure it out and check in.
Kimerly
Stayed 2 nights in Nov 2025
Verified
10/10 Excellent
Michael
Sep 1, 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great spot?
Michael
Stayed 5 nights in Jun 2024
Verified
8/10 Good
Brandon
Oct 17, 2025
Liked: Room comfort, communication
Nice option for space and self-cooking
No staff for check-in, just a tablet which worked fine for us. No cleaning during the 3 days we stayed which again was fine for us. The separate washer and dryer on site were nice. Apartment was large and appliances worked well. Didn't get a chance to check out the rooftop pool. Only negative was mildew/mold growth in showers which seems like it might be unavoidable in Okinawa - humidity was nearly 80% with temps in the high 80's while we stayed. Ran AC and fans consistently to cut through it. Otherwise very clean - furnishings and bedding were nice and kitchen in good shape.
Unit was a good size for a family of five, clean quiet and comfortable. The pool is decent size with a view of the city, there is a bar on the rooftop which serves good mix of alcoholic drinks. There’s also a izakaya downstairs and a lot of restaurants are walkable. Will stay there again!
Arthur
Stayed 3 nights in Jun 2024
Verified
10/10 Excellent
Verified traveler
Aug 12, 2024
Liked: Cleanliness, room comfort
Great for big room
Good location and many restaurants nearby. 10 mins walk to American village. But all e-checkin and out is not easy for some ppl but not too difficult. The room was big and clean with good view.
Verified traveler
Stayed 2 nights in Aug 2024
Verified
10/10 Excellent
Hiu Tung Hilda
Jan 28, 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Very new and clean
Kitchen is extremely clean and well equipped with utensils and cutlery
Washing machine provided with detergent
Got 2 toilets and bath tub which is so nice and crucial for group of people
Hiu Tung Hilda
Stayed 4 nights in Jan 2024
Verified
10/10 Excellent
Chris
Jun 3, 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
We stayed in a premium condo. The facilities were excellent. Huge apartment for our family of five. Super clean. Easy walk to nearby restaurants and America Village. The worst part was having to leave. Our kids loved the rooftop pool. Sogoi!!
Chris
Stayed 3 nights in May 2024
Verified
8/10 Good
Krichelle Alyce
Dec 28, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great spacious place for families. Walking distance from American Village and Sunset Beach. Would be better if there was an inhouse staff to assist and provide daily towels
Krichelle Alyce
Stayed 4 nights in Dec 2025
Verified
10/10 Excellent
YEN SHUO
Jan 1, 2026
Liked: Cleanliness, property conditions & facilities, communication
Clean and tidy
YEN SHUO
Stayed 5 nights in Dec 2025
Verified
10/10 Excellent
Man Fung
Jul 4, 2025
Liked: Property conditions & facilities, communication
great for staying
Man Fung
Stayed 2 nights in Jul 2025
Verified
10/10 Excellent
AIZA
Jun 19, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
The rooms are big! Excellent! Perfect for family
AIZA
Stayed 3 nights in Jun 2025
Verified
10/10 Excellent
Jeeyung
Jul 24, 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Spacious for family trip!!
Jeeyung
Stayed 3 nights in Jul 2024
Verified
10/10 Excellent
Kimona
May 25, 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
It’s always a pleasure to stay at the Coldio.
Kimona
Stayed 1 night in May 2024
Verified
8/10 Good
Verified traveler
Apr 30, 2025
Liked: Cleanliness, room comfort, communication
cozy hotel
cozy and large. there are two toilets and enpugh beds for six people stay. Prompt reply. will recommend to friends.
Verified traveler
Stayed 4 nights in Apr 2025
Verified
10/10 Excellent
YIU CHUNG
Mar 20, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Room are large and clean. Easy to assess.
YIU CHUNG
Stayed 3 nights in Mar 2025
Verified
10/10 Excellent
Verified traveler
Aug 29, 2025
Liked: Cleanliness, room comfort
Great spacious property, pity about customer svc
Great property, very spacious especially for Japan city standards. Only gripe is with being able to talk to a representative is especially difficult. For example, parking is in specific spots, I came home one evening and found another car in my spot, I couldn't do anything about it. Next morning I found a note on my car as I had then parked in another spot. Resolving this issue is practically impossible.
Verified traveler
Stayed 4 nights in Aug 2025
Verified
10/10 Excellent
Daniel
Apr 28, 2023
Liked: Cleanliness, room comfort, communication
Everything was wonderful. The rooms are super clean and the communication for any mishaps are quickly resolved. The beds are a tiny bit hard but that’s just my personal preference. Otherwise, it has been a great stay
Daniel
Stayed 8 nights in Apr 2023
Verified
4/10 Poor
??
Jan 31, 2025
Disliked: Cleanliness, property conditions & facilities, communication
I booked 10 person, but pillow has just 9. And no additional blanket or something.
??
Stayed 2 nights in Jan 2025
Verified
4/10 Poor
Oscar
Nov 5, 2025
Disliked: Cleanliness, amenities, communication
The room itself wasn't bad, but the stay was ruined by a few major problems:
Inconsistent Hot Water: Hot water supply was very unreliable. It would run cold within 1-2 minutes of starting a shower, forcing me to turn the water off and wait for a few minutes before it got hot again. You can't even fill the bathtub because the hot water doesn't last long enough.
Poor Directions: Finding the place was a nightmare. I booked the ANNEX Clover but only found out it was in a completely different location when I got to the main hotel. The "guide" they gave me was useless, and I had to figure out how to get there on my own. This meant putting all my luggage back in the car and driving again.
Confusing Parking: The parking situation was a mess. I was assigned a specific spot number for the Annex, but that number wasn't actually visible when I arrived. I parked randomly at first. Only after going inside did I find a map that clarified which spots were which, forcing me to go back out and move my car.
Bugs: There were bugs in one of the bedroom so keep that in mind if you plan to stay here.
Keep in mind this is a self-service hotel. There's no one around to help instantly if you have an urgent issue. I guess you get what you pay for, so think twice before you book here.
Oscar
Stayed 4 nights in Oct 2025
Verified
4/10 Poor
Hong Sik
Dec 12, 2023
Disliked: Amenities, communication
Traveled with 3 yo and 1yo. I booked for 2 days and ended up staying only 1 day and checked out. Overall horrible experience and never will stay in any Coldio property when visiting okinawa.
The good:
- washer and dryer
- good water pressure
- large trash can
The bad:
- impossible checkin process. Never received qr or 6 digit code. Nobody is there to help. Cleaning staff and person over the phone spoke little to no English.
- dusty under the sofa, bed
- table is too dirty (woven wood making it difficult to clean)
- very loud environment (loud car noise until 1am at night)
- lot of light pollution in the room. The coldio sign in the mirror lights up in bright blue. Very annoying when sleeping.
- TV only shows like 4 channels
- not soundproofed well, gets very annoying when upstairs kids run around
- Dadami and bathroom are half step up so my kids ended up falling quite often, safety hazard especially in the corner.