Riads in Ohio

"Upon arrival I was greeted by who I now know was a manager. Check in was smooth.. I returned to my car to gather the rest of my party which was a 10 month old baby and my husband. We entered through the side door which is supposed to be key access only , but the door was unlocked so anyone could come in. We got onto the elevator along with another guest. We were assigned a room on the second floor. As the elevator begins to move and stop on the second floor it becomes stuck and we were left staring at a beige elevator door (this was not the elevator door but the floor door ) the staff moved swiftly to get us out (stuck for all of 5 minutes). After getting off we are now on our floor which reeked of cigarettes (this is a non smoking hotel ). Upon entering our room , we can see cracks and holes in the wall and the linen is stained with what I’m guessing is blood. The room was so uncomfortable and nasty that at this point I rather take the drive home. I checked in and out within the same hour !!! I would not return and would not recommend. The manager who checked me in and out left me in the system as if I completed my stay. Another staff member issued me a refund. "

"Stay was nice only Complaint is cleanliness of the bathroom was lacking hair in corner , front of sink dirty ,shower glass dirty and wall above trash and food on wall "

"It was absolutely horrible. I have pictures of how nasty the place is. First off as soon as you walk in nobody at the front desk to help you second the smell of dirty carpet was overwhelming. We finally get to the room. The room was clean but everything was torn up. The mirror film was falling apart the showerhead had scum the shower to turn on and off the water didn’t work. I couldn’t tell if it was going too hot or cold because it was just spined. There was nowhere to place the blow dryer. It was on the floor. There was no extra toilet paper. The sheets had holes. This is NOT a Westin "

"TV not working properly during our stay and no maintenance was working on site overnight so no one could fix it. Staff was not very pleasant about us having a dog, even though the place is “pet-friendly.” Bathroom floor was very sticky. We have a crawling baby so I notice things like that. Overall not worth the large price tag."

"Staff were unbelievably friendly and made us feel welcome. Valet and bell hop service were fantastic. This is a great spot to stay, no question. We will be back."

"It was okay at first seeing it but "

"There should be some material offered to you at check in about what time the game room, ice cream place and pool hours open up "

"Great staff"

"Very nice "