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Mercure Hotel Offenburg am Messeplatz

Travelers can dive into indoor and outdoor pools or rejuvenate in the sauna after exploring Offenburg's attractions - the perfect relaxation combination

Choose dates to view prices

The Mercure Hotel Offenburg am Messeplatz sits in central Offenburg offering a refined retreat. Guests can recharge at the Wellnessbereich spa, swim in either pool (the outdoor one comes with sun loungers), and savor meals at the Hofkammer restaurant.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
The current price is ￥17,051
￥18,245 total
includes taxes & fees
Jun 7 - Jun 8
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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from January 19 2026 to May 31 2026 (completion date subject to change). The following areas are affected:
  • Guestrooms
  • Lobby
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per day

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

Food and water bowls are available

Children and extra beds

Children are welcome

Rollaway/extra beds are available for EUR 21.0 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 17 for adults and EUR 8.50 for children
  • Self parking fee: EUR 12 per night (in/out privileges)
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 21.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 127697B

We should mention

Only registered guests are allowed in the guestrooms

Frequently asked questions

Does Mercure Hotel Offenburg am Messeplatz have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Mercure Hotel Offenburg am Messeplatz?

As of May 21, 2026, prices found for a 1-night stay for 2 adults at Mercure Hotel Offenburg am Messeplatz on Jun 7, 2026 start from ￥17,051, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Mercure Hotel Offenburg am Messeplatz pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of EUR 15 per pet, per day. Service animals are exempt from fees.

How much is parking?

Self parking is available for EUR 12 per night.

What time is check-in at Mercure Hotel Offenburg am Messeplatz?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Mercure Hotel Offenburg am Messeplatz?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Mercure Hotel Offenburg am Messeplatz located?

Situated near the beach, this spa hotel is within 1 mi (2 km) of Offenburg-Ortenau Exhibition Center, Museum im Ritterhaus, and Reithalle Theater. Central-North Black Forest Nature Park and Familien-Weingut Renner are also within 3 mi (5 km). Offenburg (ZPA-Offenburg Train Station) is 23 minutes by foot and Offenburg Station is 24 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.8

Good

8.2

Cleanliness

7.4

Location

8.2

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 227 out of 785 reviews
Rating 8 - Good. 332 out of 785 reviews
Rating 6 - Okay. 154 out of 785 reviews
Rating 4 - Poor. 49 out of 785 reviews
Rating 2 - Terrible. 23 out of 785 reviews

Reviews

Verified

8/10 Good

Lynda

Liked: Cleanliness, amenities, property conditions & facilities
This hotel is a bit away from city centre and train station but still within walking distance - a pleasant walk. It is clean and comfortable, very good for the price.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Guy

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel for a stop over
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Hans

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy and clean stay over hotel with a very decent restaurant as well. Convenient location for a day trip to Europapark or Strasbourg, but Offenburg itself is a cute little black forest town as well with plenty of shopping, dining and other facilities. I enjoyed the stay and will definitely consider it again when in the region.
Stayed 5 nights in Mar 2025
Verified

8/10 Good

Hans

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent hotel, good beds, nice breakfast. Convenient when traveling through or attending an event at Messe Offenburg. Offenburg has a very decent selection of restaurants and nice sights, I've enjoyed it!
Stayed 4 nights in Mar 2024
Verified

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super supportive

Super service from staff / reception supporting print service
Stayed 1 night in Jul 2025
Verified

8/10 Good

Charlie

Disliked: Staff & service
Nice swimming pool with outside seating area.
Stayed 3 nights in Aug 2025
Verified

6/10 Okay

Paul

Just an average hotel close to the highway, but it’s perfect for 1 night
Stayed 1 night in Jun 2024
Verified

8/10 Good

Frank

Liked: Staff & service, amenities, property conditions & facilities
It's an older hotel but still good quality. It was quiet and close to the cute town.
Stayed 5 nights in Apr 2023
Verified

8/10 Good

LOREDANA

Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Arian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
By far one of the best hotels I have been to. Second time booking it this trip, gladly rebooked it again returning to Poland for our lay over. Highly recommend it.
Stayed 3 nights in Sep 2024
Verified

10/10 Excellent

ilhan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍👍👍👍👍
Stayed 1 night in Aug 2025
Verified

8/10 Good

Bas

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Jul 2025
Verified

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Love the AC, not so much the noice it made
Stayed 1 night in Aug 2025
Verified

8/10 Good

Gisell

Liked: Cleanliness, staff & service, property conditions & facilities
We will liked to have two pillows each of us
Stayed 1 night in Dec 2023
Verified

2/10 Terrible

Dragan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
There is no gym.
Stayed 1 night in Jun 2025
Verified

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
Disliked: Cleanliness
Unfortunately the room was not properly cleaned, we asked to have the parking for free because of this and that was okey which we appreciated, but please clean the rooms better 🙏
Stayed 1 night in Oct 2024
Verified

4/10 Poor

Giancarlo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will not repeat

Old and not maintained, not very clean, rooms not warm and bed not comfortable, never again
Stayed 2 nights in Dec 2023
Verified

6/10 Okay

Ronald

Liked: Cleanliness
Disliked: Staff & service

Broken Lift and Unhelpful Staff

The lift broke down in the evening of our stay. The staff were very unhelpful and really couldn't be bothered to assist.
Stayed 1 night in Jul 2024
Verified

4/10 Poor

Ilkwon

Disliked: Cleanliness, property conditions & facilities
Wi-Fi too slow.
Stayed 8 nights in Jul 2024
Verified

4/10 Poor

Marie

Disliked: Cleanliness, staff & service, property conditions & facilities
i really like the fact the localisation was close to my event However the room looks very old and the staffs were rude as i am going to run with the breakfast money . they humiliated me asking to pay i was not able to eat properly . I never seen that usually after you finish your stay you can pay the sold at the reception . I am disappointed i never eat in their restaurant again .
Stayed 4 nights in Jul 2024
Verified

4/10 Poor

Samuel

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was not satisfied with my stay and had an overall negative impression. The entire hotel desperately requires renovation (furniture, carpets, windows, paint on the walls, etc.), the staff was not unfriendly but pretty short and not helpful, and the room was not properly cleaned (bed not properly arranged, garbage can not emptied before my arrival).
Stayed 1 night in Jul 2024
Verified

4/10 Poor

Karin

Disliked: Cleanliness, property conditions & facilities

Fairly poor experience

The room was quite run down and did not live up to what I expect from a 4-star hotel, even accounting for the fairly low price. In addition the pillows where tiny meaning that the bed became uncomfortable! When we asked the reception for more, they only had one additional pillow for me and my boyfriend to share. The staff did not understand English.
Mold in shower
Broken lights
Stayed 1 night in Aug 2023
Verified

2/10 Terrible

Stephan

Liked: Staff & service
Disliked: Cleanliness
Die Toilette war nicht richtig sauber. Das Zimmer (516) war sehr hellhörig und direkt gegenüber vom Aufzug, wo viele Leute sich bis spät in die Nacht unterhalten haben, zusätzlich steht ein brummender Snack-Automat direkt vor der Tür. Und was absolut gar nicht geht ist der muffige Gestank im ganzen Zimmer, welcher vermutlich im Teppich drin steckt und vermutlich früher in diesem Zimmer geraucht wurde!
Stayed 1 night in Feb 2026
Verified

8/10 Good

Martin

Liked: Cleanliness, staff & service
Zimmer sauber und gepflegt. Zuvorkommedes Personal. Hervorragendes Frühstück.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Jean-Francois

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour en famille. Hotel un peu vieillissant (ascenseurs en panne quand nous y étions...), mais bien tenu et propre. Très belle piscine au sommet de l'hotel, bien chaude, mais se renseigner sur les horaires d'accès qui varient beaucoup.
Stayed 1 night in Dec 2025