Oda Kawahara Observation Deck

Expedia and their site says they have free airport shuttle...they do not. Someone needs to update now. Carpets were worn out in the halls. The service and friendlyness of the staff is what makes this hotel worth staying at. Also room was huge.

The hotel was lovely with spacious guest rooms with lots of luxurious details. The room lacked practical facilities like a place to put your clothes or suitcases which meant it looked cluttered all the time. The front desk staff were pleasant when they were there but seldom were able to be helpful. We were told that none of the restaurants on the property were open despite their posted hours, there was no option to send out laundry and even that there were no umbrellas available to borrow during a downpour. It was comical after a while! All in all, too much focus on luxury and not enough on the daily details.

Je risque de manquer de superlatifs tant le séjour s’est bien passé. Une seule envie, pouvoir retourner là bas un jour