2/10 (非常に不満)
sean l.
2026 年 2 月 18 日
良かった点 : 清潔度
The fridge did not work. I called Jason and he sent two men over within 24 hours after they left the fridge went out. I purchased our food to prepare and had to toss them our after 5 days as the had spoiled. We booked for twelve days and ran out of clean towels on day six. I called Jason but never got clean towels. The Television was not programmed to watch anything. We needed a code to watch Netflix but it only lasted for one day. We bought 27000.00 Jamaican dollars worth of groceries which most of it spoiled due the fridge not working. We eventually told Jason we were extremely uncomfortable and disappointed and that we had to leave and find other accommodation. We left on Monday February 16 th and had to pay another US 400.00 for another hotel the Courtleigh in Kingston. We feel cheated and robbed. We are extremely upset as we work hard to save for our vacation and ended up so poorly treated.
sean l.
2026 年 2 月に 11 泊滞在