Does Ocho Rios Getaway Villa at The Palms have a pool?

Yes, this property has an outdoor pool.

Is Ocho Rios Getaway Villa at The Palms pet-friendly?

No, pets are not allowed at this property.

How much is parking at Ocho Rios Getaway Villa at The Palms?

Self parking is free at this property.

What time is check-in at Ocho Rios Getaway Villa at The Palms?

Check-in start time: 3 PM; Check-in end time: 6:00 AM.

Does Ocho Rios Getaway Villa at The Palms provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 240 per vehicle applies.

Where is Ocho Rios Getaway Villa at The Palms located?

Situated by the ocean, this villa is within 3 mi (5 km) of Green Grotto Caves, Jamaica Beaches, and Maima Seville Great House & Heritage Park. Our Lady of Perpetual Help Roman Catholic Church is 2.7 mi (4.3 km) away.

Ocho Rios Getaway Villa at The Palms Reviews, Deals & Photos 2025

About the neighborhood

Located in Ocho Rios, this villa is near a private beach. The area's natural beauty can be seen at Jamaica Beaches and Dunn's River Falls. Reggae Xplosion Museum and Jamaican Bobsled Rollercoaster are also worth visiting.

Visit our Ocho Rios travel guide

View more Villas in Ocho Rios

2/10 Terrible

Rohan

Aug 12, 2021

Disliked: Cleanliness, amenities, property conditions & facilities, communication

Stayed 1 night in Aug 2021

10/10 Excellent

Afiya

May 12, 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This is an ideal family oriented gateway. The pool was awesome, the rooms were clean and spacious and the many planted trees and flowers brought ambience to the outdoors. Kevin and Lorraine were very accomodating as well. We experienced few minor issues with the bathroom plumbing and AC units but our overall stay was terrific. We will definitively be back again.

Stayed 7 nights in Apr 2019

8/10 Good

GunHill

Mar 31, 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The villa was clean and well appointed. There was comfortable space for four adults though the lounge became somewhat cramped when the fifth adult arrived. There was a sense of safety and security at all times, which was welcome. Everything worked! Though rather removed from the beach there was easy access nonetheless. Other amenities were a short drive away. The corner deli, Scotchies for jerk delights and the petrol station. The highway and Ocho Rios proper were also easily accessible.

Stayed 4 nights in Mar 2019

10/10 Excellent

M_Ruiz, Miami

Jan 30, 2019

Liked: Cleanliness, staff & service, property conditions & facilities

We read the reviews and almost did not book this property. We put in the number of days and people. The total price came up and then we noticed that what we were not asked to pay the total. We made what was like a substantial down payment not the full amount. Two days before arrival we were contacted by a coordinator. He explained to us that the balance is due upon arrival and asked us what time our flight land etc. He provided a number to call and gave us his as well. We inquired about the free breakfast, and he confirmed it with us. The property manager (Lorraine) was waiting for us when we arrived and free breakfast we in the refrigerator. She was very professional about checking us into our villa. Gorgeous villas, ours was very clean, the neighborhood is very nice, the pool etc. They have a system to ensure that the arriving guest knows all the details and that they know who to call and when. I think this wonderful villa got a bad rap because travelers are so use to hotels with a front desk. When I booked it said Mr Ruiz your total is Z. You don't have to pay Z today, you can pay X and pay Y when you arrive. Z+Y=Z I advise the owner/manager to just charge Z at the time of booking and put that issue to rest. If you tell someone who booked without paying attention that they have a balance, you are going to have a sizable problem. Our experience was very good and it turns out that the owners are very decent and honest people. This experience deserves a 5/5.

Stayed 1 night in Apr 2017

6/10 Okay

T.

Oct 21, 2018

Disliked: Cleanliness

The place was nice however I had to re clean almost everything as far as counter tops and floors in kitchen and both bathrooms for it was not clean. It was spotted with residue and I couldnt use the place iike that at all. During the stay there was plumbing issues with both toliets which one toliets completely couldn't be used due to a serious leak which they could not fix during my stay due to the strenuous work required. However I managed to use it by pouring water into the bowl Everytime I had to flush to accommodate myself. Hopefully they fix it for the next guest. Master bedroom TV had an issue with low volume which I couldn't manage to fix but dealt with due to the fact that I spent most of the time in the living room. Beware, the dryer does not work so you will have to be traditional and hang your clothes out to dry when necessary. Communication with management regarding anything I needed was great and they were very accommodating. As far as the overall Villa, it was gorgeous scenery and very peaceful all day and night. Me and my family enjoyed eating breakfast on the veranda/patio section. Security was very pleasant. However, if your Jamaican, you will find that the local supermarket does not carry most of the things you will typically need like spices and herbs and is very very pricey. Over all, this place need a few updates in plumbing, furniture and maybe even some decor and most of the remotes needs replacing of either batteries or just a new unit .

Stayed 7 nights in Oct 2018

6/10 Okay

Nique, Philadelphia,Pa

Aug 6, 2018

Liked: Staff & service, room comfort

The property was ok. I enjoyed the staff and the convience of the market and liquor store. However ,the actual house neede some upgrading. The furniture was broke, the dryer did not work and the refigerator did not get cold.

Stayed 4 nights in Jul 2018

4/10 Poor

EC, Elk Grove

Apr 8, 2018

Liked: Cleanliness, room comfort

Disliked: Staff & service

Not reccomended

The customer service rep (getaway villa at the palms) to set up my reservation was really rude and inappropriate. There are a number of things to be aware of and hopefully with my call to Expedia, some of the dishonest info has been taken down. Free breakfast for two is not offered. Roundtrip airport transfer for $80 is actually $120 each way. I called a week in advance to ensure my reservation was secure and set up airport transfer and was told he would not look at my reservation until 3 days before arrival- that i was calling too early. When I did call, I was informed (same person)there would be almost $400 in additional fees due because Expedia made a mistake. While i tried working this out with Expedia, I received several whatsapp messages and phone calls from rep with very rude behavior. I actually bridged the call with Expedia and they were surprised and apologetic for the responses. Expedia then called him and he responded in the same manner- hanging up on Expedia! It was really disappointing and stressful prior to the trip to have this kind of service. Home was beautiful and clean. Neighborhood gated and safe. There was 5 of us staying and they gave us 4 towels for the entire 7 nights. You do need to supply your own toilet paper, etc. I'm okay with this but would've preferred to know this up front.

Stayed 7 nights in Mar 2018

6/10 Okay

stephen

Feb 16, 2018

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Eggs and cream crackers for breakfast!

Location, property, pool and supermarket great. The facilities did not encourage me to use it for future visits nor to recommend to anyone. Poor cleaning and maintenance: fridge and cooker grubby; light bulbs missing; splashes up walls; shower heads need descaling; no hairdryer; no free toiletries; only 3 poor quality bath towels/1 hand towel; no pool/beach towels. Bed linen poor quality (not premium as described); pillows were dreadful; no mattress or pillow protectors. Kitchen facilities poor: 3 spoons, 4 knives, broken sharp knives; no coffee maker; oven didn't work. Security: NO SAFETY DEPOSIT BOX; side gates didn’t lock; poor quality front door lock. Outside seating: 2 garden chairs, 3 patio chairs in poor condition. FREE BREAKFAST: 6 eggs, packet of cream crackers, milk and orange juice. The detail of free breakfast was not given online but whilst we were on holiday before check-in, we received a text that the breakfast was a 'limited time and limited area promo for 2 for a single morning. Promo includes DIY continental breakfast ...' We felt that the online description had been misleading as we thought the breakfast would be available for our stay of 6 days and for all 3 of us, notwithstanding the fact that what was actually provided doesn't actually constitute a continental breakfast, nor a breakfast of any kind for that matter. And just to be picky: the property was on a housing estate and we weren't overlooking the mountains, as advertised.

Stayed 5 nights in Feb 2018

10/10 Excellent

Uma , Martha's Vineyard, MA

Sep 14, 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing Trip to the Islands

Jamaica was our last stop in a chain of island hops. We were definitely short in dollars, but not wanting to sacrifice the quality of stay. It was a bit of a step down to get a self-catering villa. In the end, we regret wasting the money on the other 5 hotels. It was nice to have people cater to us but we wasted money on an experience that was not a value. We found a significant value in this place. If not for the fact that this place was unstaffed and you have to make your own meals, I would rate this as a 5 start value at a 2 start price. The villa is very large a spacious, perfect for taking a family trip to Ocho Rios. The AC, hotwater and the WIFI worked well. The supermarket is at the entrance of the development. The town center is 5 minutes away. We were impressed and think anyone would be impressed at what is being offered so cheap!

Stayed 1 night in Apr 2017

10/10 Excellent

Jaci Wheelhouse, Grand Cayman, Cayman Islands

Apr 30, 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

This is a must stay!!!

The place is exactly as seen in the photos. The staff is very friendly and very helpful. Ocho Rios has an abundance of attraction, so much I would not bother to list them. We had an extended stay and visited more attractions they most people will have time to see. The rooms are air conditioned, wifi is fast, cable TV with lots of channels and water hot. This villa is in a large gated community with 24 hour security so we definitely felt safe. I think it best suits a family on vacation as it was three bedrooms.

10/10 Excellent

claire

Mar 30, 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vacation away from home

Very nice and comfortable .Clean and friendly secured I would come back I a minute

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