2/10 (非常に不満)
Michelle
家族旅行
2025 年 9 月 30 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Where to start! Stayed at this horrible hotel from 9/13 thru 9/18. Checked into room 114 after 6hr drive. Room was rundown, figured since it was on the first floor, access to the beach, might be weathered. Did what most ppl do, unpack, head to the boardwalk. Came back to the hotel at 11pm, started getting ready for bed...then water starts pouring from the kitchenette ceiling! Immediately went to the front desk. A very incapable attendant declares that he will have to put in a work order and that we would need to move rooms...like no kidding buddy! Get moved to what they call the cottage off site...this feels all too routine for them. So we pack up quickly, in our pj's, moved across the street to the cottage (rather rundown halfway house more like it) around 1am on our very first night. Finally get to sleep at 3am. Get a call at 9am from the front desk...I hear you had some issues with your room last night (ya think!) Que the car salesman pitch...we can set you up on the 4th floor for the rest of your stay...we need to get you out of the cottage by 11am. Okay but reason I picked hotel was of the direct access of 1st floor! Paid more expensive price (even tho front desk swears there is no price difference and can't do anything because I booked thru Expedia). Fine give me the damn room, already wasted a day dealing with this! Other fun activities...a fire alarm test from 11am-12pm the 3rd day. Laundry that doesn't work. Dirty everywhere! 5am emergency evacuation day of check out
Michelle
2025 年 9 月に 5 泊滞在
