When booking at a Motel 6 or other inexpensive chain no one ever expects perfection, however I expect whatever old/run-down amenities that are promised to be functional when I enter the room. You know, like maybe a heater that works on a cold night, or a TV that doesn’t randomly turn itself on/off because someone installed it to sit on the power button. Maybe a phone that isn’t so scratchy that you can hear the other person talking. There’s empty Ketchup packages and other trash all over the grounds. The stairs were falling apart in such a way that made it easy to catch your foot on. I almost fell down them as I was leaving. Unfortunately, I forgot to mention that along with the other issues while talking to the manager, who could only offer me a certificate for a free night at any Motel 6. Really? When I arrived it was late so the lobby was understandably locked, however, for safety, customers should be let in and the door relocked, instead of making them check in at a window outside. Because of technical issues, I had to stand out in the cold waiting for 30-45 minutes before I could receive my room key. Not comfortable or safe, as I saw multiple people passing through the property that were not staying there. Two walked within 2 feet of me. I watched them walk onto the property from the street and back off later. Someone was collecting cans from the trash can in the front, just a few feet from the window I was checking in at. Nothing good about this experience at all.
