2/10 (非常に不満)
Joshua
2025 年 12 月 2 日
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
I’ve stayed at the deluxe inn off of Misison blvd several times since August. Is it the best motel? No but it’s clean enough and the staff/family that operates this motel know what they are doing…. Until this most recent visit. I booked on Expedia as always. I called the motel 30 minutes after I booked to ensure my reservation was logged, and it was. I arrived around 6:45pm. The young man took my ID, and checked me into another persons room. When he asked how I was going to pay I explained I prepaid through Expedia. Then he took my ID again and couldn’t find my reservation. After dozens of minutes of waiting, he found my reservation and checked me into the room. Great. I get into the room and it’s cold.. that’s fine because there’s a heater..right? Well the heater didn’t work. Every time I turned it on cold hair would come out. I’m not sensitive to cold at all but we are currently in a cold snap in the Bay Area. 35-39 degreee nights with strong winds. I called front desk to no answer. I put on my puff coats and boots, and knocked on the window. No one came down an the doorbell that’s usually there was gone. After waiting for too long, I returned to my mom. So finally I return to my room, and decide to undress from my outside clothes, wash my hands, brush my teeth and get under the covers. I pulled the covers back and there was HAIR and weird “stain” marks. The stains were fresh because they smudged when I attempted to wipe them away with the one rag that is provided. bad Stay
Joshua
2025 年 11 月に 2 泊滞在
