2/10 (非常に不満)
Holly
ペット同伴の旅行, 家族旅行
2025 年 8 月 8 日
気になった点 : 清潔度、設備とサービス
I didn't stay my full stay.Front door is on the deck,no instruction to come in that way,door where you park has a number code,but you can't go in that way.It was 80 degrees inside and 95 outside.If I had known that it takes over an hour for the AC to cool off I wouldn't have come at check in,I had my 74 year old Mom,she had to go lay down after getting there because of how hot it was & how long it took to get inside.Inside is nice, but dirt was left in the bathroom,childs sock was in the closet & 2 childs bows were all in plain sight.Could have been warned about the ants inside to bring preparations.AC on timer to go back to 85 daily.Outside hadn't been cleaned in months,online photos show a green lawn,one of the reasons why I chose this property, deck was another,dirty deck.I spent a lot of time pulling stickers out of my dogs fir.The picture of the grass is misleading.I emailed the property mngmnt co & told them about what I found & I don't expect any money back,I could have brought these concerns up to them before leaving & I wouldn't post any bad reviews online.The Owner of the mngmnt co promised that my stay would be prorated.I told him it was unexpected & thanked him.They sent me instructions on what should have been my last day there stating the trash should be taken out,I didn't get that email until after I left.Have emailed them twice about the return no repsonse, my stay was over a month ago.My doctor wanted me to get peace,didn't get it.If they had just responded..
Holly
2025 年 6 月に 4 泊滞在