4/10 (不満)
Michael M.
2025 年 8 月 3 日
気になった点 : 清潔度
Terrible Communication
Initial booking canceled telling me it wasn’t available as advertised. Re-booked same dates after sorted out. Paid second half and then Evan messaged a week later saying payment now due. Informed him already paid and requested confirmation which he finally did. Day prior to travel asked for check-in instructions as I had heard nothing to this point. Received response with door code only. Upon check-in no fans or AC going in house when it was 97 degrees. House smells overwhelmingly of mold and mildew. Pics documenting mold in washing machine and refrigerator water dispenser. Laminate floor lifting in kitchen. Living room stucco lifting under window due to moisture. Two coffee pots but no coffee in house which was very disappointing as we arrived on island after grocery store closed for the day. I threw away a trash can full of expired food from 2021-2022 in pantry. Dishwasher full of dishes from previous guests. Outdoor grill igniter doesn’t work. Advertised 7 bikes but every single tire was flat and old pump was not correct valve stem size. One bike even had chain off. Don’t advertise amenities if they aren’t functional! Next day Evan had neighbor drop off another pump. First night, smoke detector at front door went off 3 times starting at 3 AM. Unable to lock front door with code (flashing battery needs replaced). Caretaker replaced batteries but door didn’t get fixed and was locked entire stay. We were instructed to leave back door unlocked to be able to get in.
Michael M.
2025 年 7 月に 5 泊滞在