OST - サウス ユニオン ホテル

「Nice hotel」

「I specifically booked the expensive suite because having a bathtub was very important to me. The reservation confirmation even clearly stated “(BATH TUB).” However, when I checked into the room, there was only a shower. I asked if I could be moved to another room with a bathtub, but I was told that no such rooms were available. When I asked why, the staff tried to avoid responsibility by suggesting that Expedia had made a mistake. Regardless of whether the error was Expedia’s or the hotel’s, I...

「少し古い感じだが、清潔で交通の便も良いホテル。朝食です野菜が少なかったのは残念。」

「部屋のドライヤーが壊れていました。他は特に不満なく過ごせました。」

「スタッフの対応も施設も良かったです！」

「We were unpleasantly surprised by extra fees at this and the C. Baldwin Hilton in downtown Houston. These fees were not made apparent either on Expedia or on their website. We felt cheated and this was not a cheap hotel. We will not be Hilton customers again. Common Extra Charges included Resort and Amenity Fees: Daily mandatory charges that cover items like Wi-Fi or local calls. Parking and Incidental Deposits: Separate daily fees for vehicle parking and upfront holds (often a hundred or...

「Clean location near the Hobby Airport and professional and pleasant staff. That is very important to the chain of Marriott Hotel's I will be back again.」