Find Resorts & Hotels with Spas in Nuevo Mazatlan

"Room was very clean housekeeping staff was amazing pool is a little outdated as it is an older hotel but very well maintained. if you are looking for a place to relax on a weekend this is not the place for you music is very loud until like 4 am as they have a club on the same premises . But if loud music doesn’t bother you then this is definitely a place to stay . "

"First off I would like thank the following staff for a tremendous job and professional demeanor. Carlos!!!front desk manager Raul!!! bellman Ramon!!! Poolside server Angel!!! Cilantro server Arron!! Front desk!! We celebrated our 30th anniversary and thanks to them and there impeccable service made it wonderful! We will return soon.. "

"Variety of pool areas, staff friendly and helpful "

"Good things: The loungers that are available are nice Cenote for kids Air conditioning in room Bad things: No loungers near lagoon pool No waiters at pools Buffet times—opens late for every meal Buffet food is inedible No bacon or sausage Bars open late Pools open late Water temp of main pool is hot Cater to cruise and local business—bars open earlier for cruisers Rooms are small and outdated Live Music from beach is loud Beach is dirty—trash everywhere Small beds No fridge in rooms "

"El Cid moro and the other Cid hotels are the best places to stay in Mazatlán "

"The staff was amazing, and this hotel is in such close proximity to Panama! "

"The hotel claimed to be pet friendly with breakfast included. My dog is a service dog and was reluctantly allowed. There was no breakfast included. One of our towels was stained. The staff was very friendly and helpful."

"Las areas comunes, camastros, meditas dd camastros, sucios de años, viejos. La comida un verdadero asco. Pensabamos que sería un hotel de lujo por el precio que pagamos y oh sopresa que nos llevamos. Nunca jamás."