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ラクア ビバ リゾート & スパ

3.0つ星宿泊施設

LAcqua Viva Resort & Spa

日付を選択して料金を確認

口コミ

10段階中7.0
良い

人気の設備とサービス

  • プール
  • 朝食付き
  • 駐車場利用料込み
  • レストラン
  • 冷房
  • ジム

客室のオプション

デラックス ルーム キングベッド 1 台のすべての写真を表示する

セレクト コンフォート製ベッド、セーフティボックス (室内)、デスク

デラックス ルーム キングベッド 1 台

  • ガーデンビュー
  • 40 ㎡
  • 定員 2 名

スイートのすべての写真を表示する

32 インチの液晶テレビ (衛星放送視聴可)、テレビ

スイート

  • 109 ㎡
  • ベッドルーム 1 室
  • 定員 4 名
  • WiFi (無料)

デラックス ルーム クイーンベッド 2 台のすべての写真を表示する

デラックス ルーム クイーンベッド 2 台 | セレクト コンフォート製ベッド、セーフティボックス (室内)、デスク

デラックス ルーム クイーンベッド 2 台

  • ガーデンビュー
  • 40 ㎡
  • 定員 4 名

スイートのすべての写真を表示する

スイート | セレクト コンフォート製ベッド、セーフティボックス (室内)、デスク

スイート

  • ガーデンビュー
  • 104 ㎡
  • ベッドルーム 1 室
  • 定員 4 名
  • WiFi (無料)
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周辺地域について

ラクア ビバ リゾート & スパはノサラにあります。フロッグ パッドへ行けばショッピングに時間がたつのも忘れてしまいます。自然美を堪能するなら、サマラ ビーチやノサラ生物保護区がおすすめです。 ノサラの旅行ガイドを見る
地図
85-1000, Guanacaste, Nosara, Playa Guiones Nosara, 1KM de Cafe de Paris

周辺情報

  • フロッグ パッド
    フロッグ パッド
    徒歩 3 分 - 0.3 km
  • グイオネス ビーチ
    グイオネス ビーチ
    徒歩 8 分 - 0.7 km
  • プラヤ ペラダ
    プラヤ ペラダ
    徒歩 17 分 - 1.5 km
  • サファリ サーフ スクール
    徒歩 11 分 - 1.0 km
  • ノサラ スパニッシュ インスティテュート
    車で 4 分 - 2.5 km

交通案内

  • ノサラ ビーチ空港 (NOB) から車で 14 分

レストラン

  • Sunrise Coffee
    車で 4 分
  • La Luna
    徒歩 13 分
  • Rolling Waves
    徒歩 3 分
  • Howler’s Beach Lounge
    徒歩 3 分
  • Posada Margherita
    徒歩 2 分

この施設について

ラクア ビバ リゾート & スパ

  • 宿泊施設の特長
  • ラクア ビバ リゾート & スパに宿泊すると、コンチネンタル ブレックファスト (無料)、庭園、ランドリー設備を利用できます。施設内のレストランでは、朝食、ブランチ、ディナーをお楽しみいただけます。宿泊者は、バー、ジム、共用エリアでの WiFi (無料) を利用できます。
  • また、宿泊中に次のような設備やサービスも利用できます。
    • 屋外プール、子供用プール
    • セルフパーキング (無料)
    • ツアー / チケット案内、セーフティボックス (フロントデスク)、多言語サービス
  • Room features
  • All guestrooms at LAcqua Viva Resort & Spa have comforts such as air conditioning, as well as amenities like safes.
  • そのほか、全室で利用できる便利な設備・サービスには次のものがあります。
    • バスルーム (シャワー、ヘアドライヤーあり)
    • 32 インチ 液晶テレビ (ケーブルテレビあり)
    • 冷蔵庫、コーヒー / ティーメーカー、毎日の客室清掃

類似した宿泊施設

施設の正面
グリーン サンクチュアリ ホテル
Nosara
  • プール
  • 朝食付き
  • スパ
  • 駐車場利用料込み
10 段階中 8.8、非常に良い、口コミ 110 件 件の口コミ
グリーン サンクチュアリ ホテル
類似施設を比較

施設の設備

インターネット

  • 一部の共用エリアで利用可能 : 無料の WiFi

駐車場と送迎

  • 空港シャトルサービス (運行時間指定)
  • ビーチシャトルサービス (有料)
  • 敷地内のセルフパーキング (無料)
  • 敷地内の台数制限付きセルフパーキング

食事・飲み物

  • 無料のコンチネンタル ブレックファストの提供あり (毎日、7:00 ～ 10:00)
  • バー / ラウンジ 1 か所
  • レストラン 1 か所

現地ツアー

  • ジム
  • 屋外プール 1 か所
  • 子供用プール

家族向け

  • ランドリー設備
  • 屋外プール 1 か所
  • 子供用プール
  • 冷蔵庫 (客室内)

アメニティ

  • フロントデスクのセーフティボックス
  • ランドリー設備
  • 営業時間限定フロントデスク

ゲストサービス

  • ツアーとチケットの案内
  • 客室清掃 (毎日)
  • 多言語サービス

屋外

  • 庭園

その他

  • 2007 年建築
  • 3 フロア
  • 喫煙スペース

客室の設備

ベッドルーム

  • セレクト コンフォート製マットレス

バスルーム

  • シャワー
  • ヘアドライヤー
  • 専用バスルーム

エンターテインメント

  • 32 インチの液晶テレビ (ケーブル / 衛星チャンネルあり)

食事・飲み物

  • コーヒー / ティーメーカー
  • 冷蔵庫

その他

  • セーフティボックス
  • デスク
  • 電話
  • 冷房

ポリシー

チェックイン

チェックイン : 14:00 ～ 22:00
チェックインの最低年齢 : 18 歳

チェックアウト

チェックアウト終了時刻 : 正午

チェックインに関する特記事項

この宿泊施設では、空港からの送迎をご利用いただけます。送迎を手配する場合は、到着の 72 時間前までに宿泊施設にご連絡ください。連絡先は予約確認通知に記載されています
フロントデスクの営業時間 : 毎日 6:00 ～ 22:00
時間帯によっては、フロントデスクのスタッフは不在となります
施設から提供された情報は、自動翻訳ツールを使用して翻訳されている場合があります

改装と休業

施設全体が、10 月 1 日から 10 月 31 日までクローズとなります。

チェックイン方法

フロントデスク (対応時間限定)

ペット

ペットの同伴不可 (介助動物は同伴可)

お子様およびエキストラ ベッドのご利用について

お子様もご宿泊いただけます
常設ベッドを利用して、両親または保護者と同室に宿泊する 10 歳 歳以下のお子様は、無料でご宿泊いただけます
可動式ベッド / エキストラベッドはご利用いただけません
ベビーベッドはご利用いただけません

宿泊施設で利用可能なクレジットカード

重要事項

ご宿泊に際して

施設の定める利用規約に従って、追加ゲスト料金がかかる場合があります
場合により、チェックイン時に政府発行の写真付き身分証明書と付随費用精算のためのクレジットカード / デビットカードのご提示、または現金でのデポジットのお支払いが必要です
宿泊施設への要望は、チェックイン時の状況によりご希望に添えない場合があり、内容によっては追加料金が発生することがあります。対応は確約ではございませんのでご了承ください
施設でのお支払いには、クレジットカードをご利用いただけます
客室の遮音性については保証いたしかねます

その他の情報

施設にご登録済みのお客様のみ入室いただけます

よくあるご質問

ラクア ビバ リゾート & スパにプールはありますか ?

はい、この宿泊施設には屋外プールと子供用プールがあります。

ラクア ビバ リゾート & スパはペットと宿泊できますか ?

いいえ、ペットは同伴できません (介助動物を除く)。

ラクア ビバ リゾート & スパの駐車料金はいくらですか ?

この宿泊施設では、セルフパーキングが無料でご利用いただけます。

ラクア ビバ リゾート & スパのチェックインは何時ですか ?

チェックイン時間は 14:00 ～ 22:00 です。

ラクア ビバ リゾート & スパのチェックアウトは何時ですか ?

チェックアウトは 正午 です。

ラクア ビバ リゾート & スパはどこにありますか ?

ノサラにあるこのホテルは、フロッグ パッド、グイオネス ビーチ、サファリ サーフ スクールから徒歩 10 分圏内です。プラヤ ペラダおよびノサラ スパニッシュ インスティテュートも 3 km 圏内です。

口コミ

ラクア ビバ リゾート & スパの口コミ

7.0

良い

8.6

清潔度

7.0

ロケーション

7.8

スタッフとサービス

7.4

施設のコンディションと設備
評価 10 - 30 件の口コミ中 9 件が非常に良い
評価 8 - 30 件の口コミ中 9 件が良い
評価 6 - 30 件の口コミ中 4 件が普通
評価 4 - 30 件の口コミ中 3 件が不満
評価 2 - 30 件の口コミ中 5 件が非常に不満

口コミ

宿泊者限定の口コミ

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

Relax en un hotel muy cuidado

El hotel está muy cuidado y es como un resort boutique con unas zonas comunes espectaculares. Lo malo es que hay que ir en coche a la playa y a cualquier otro sitio aunque también es cierto que toda la zona es así. El personal es muy amable y las habitaciones muy cómodas y amplias.
宿泊者限定の口コミ

6/10 (普通)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス
気になった点 : 施設のコンディションと設備

Very pretty but empty and eerie

The property is beautiful and the rooms are big but we were possibly the only guests staying there. The pool looked like it had not been used in weeks. It was really a shame because the staff were very friendly and helpful and the place itself is gorgeous.
宿泊者限定の口コミ

6/10 (普通)

Chris

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
気になった点 : 客室の快適度

Cute concept but empty

In the hot and humid Costa Rican climate, it was nice to relax in the hotel room, but the set up in little houses are odd. Be sure not to get a room on the first floor on any of the houses as animals can creep in. I was disappointed because it felt like we were the only guests there, even though it is not necessarily the tourist season. The service was slower than in the US and you must ask for the check. The room had wifi for free, but it was only on ¼ of the room, nearest to the window. This was a pain as we had to put all of our devices on that one side. Also, be sure to lock valuables in the safe, as there is very little liability in Costa Rica.
宿泊者限定の口コミ

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、施設のコンディションと設備、客室の快適度

Quiet, lovely hotel

This is a very nice hotel located between Playa Guiones and Pelada. Its quieter and more upscale than other Nosara hotels and the setting is beautiful. Rooms are very spacious and well kept. Pool area is great but the "gym" is very rundown and the spa appeared to be closed during our visit. A hot breakfast is included every day; delicious but the same each day.The staff was very pleasant. Best way to get to the nearby beaches is by car; it's a long walk otherwise.
宿泊者限定の口コミ

6/10 (普通)

Lora

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

Balinese style retreat

Beautiful property however the standard rooms can be noisy as near main road. Staff very attentive and accommodating. Nice breakfast. A bit far from the beach to walk however a 5 minute drive
宿泊者限定の口コミ

6/10 (普通)

teambailey

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

L'aqua Viva

The hotel itself is nice. The staff was outstanding. Expedia screwed up my reservation and the hotel, on Christmas day provided me a room with some manuevering. They were more than accomodating and so very nice. The pool is nice also. The restaurant was just ok. If I had known that the area was so incredibly dusty, I would never have gone there. It is really bad as far as the constant dust from the unpaved roads. Also takes forever to get there as the road signs are not always there.
宿泊者限定の口コミ

8/10 (良い)

Belle

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

An interesting hotel but relaxing

The hotel was amazing but not like many hotels we had been to in the UK because it came across as a retreat because we came at the beginning of the peak season. We became familiar with the hotel staff at the reception and restaurant. This was a blessing because my husband and I did not speak any Spanish so we had to speak to the hotel staff for booking transport which they happily organised for us at fixed price even though tut tut taxi are fairly scary at first but you get use to it and the cheapest way of transport. Even though the hotel beautiful & amazing, our room did not get wifi so we had to go to the reception area every time we need the web so we went there everyday just to plan our day activities. For me the pool and jacuzzi was freezing cold but my husband love jumping in after he finish baking in the sun. I feel in love with my air conditioning in our room but hated our mini fridge was fairly noisy at random times during the day. Unfortunately, the hotel is off a busy road which you will notice early in the morning because I was woken up by traffic between 5am to 7am everyday - be prepared for early morning wake up calls. However breakfast starts at 7a.m. The restaurant was pricy and the menu was poorly translated into English so the descriptions were not accurate or made any sense. We found out the hard way so I would suggest eating out for more choice and better food.We went to local cafes and restaurants instead for food.
宿泊者限定の口コミ

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

Wunderschöne Anlage im Bali Style!!

Super nettes Personal und sehr herzlicher Empfang. Wir erhielten viele tolle Tipps bzgl. Restaurants und Strände. Die Zimmer sind sehr groß mit riesigem Bad. Sehr schöne Poolanlage. 5 min. zum Strand, mit dem Auto kein Problem. Anfahrt über Schotterpiste, besser vor Einbruch der Dunkelheit da sein, sonst evtl. schwer zu finden.
宿泊者限定の口コミ

10/10 (非常に良い)

JC Ruiz

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

Love the Bali style hotel

Our family love the hotel, the service, the breakast, everything. Highly recommend this paradise to travelers to Nosara only ,6 km from beach very nice . Would definitely stay again,
宿泊者限定の口コミ

4/10 (不満)

宿泊されたお客様

良かった点 : 清潔度、客室の快適度
気になった点 : 施設のコンディションと設備

Surtout pas un 4 étoiles !

Même si nous ne restions qu'une nuit, nous avons changé notre réservation pour la suite supérieure pour nous éloigner de la route. L'hôtel est situé au bord d'une route très poussiéreuse à cette période de l'année et il est impensable d'y séjourner. De façon générale, l'hôtel aurait besoin d'entretien. Je ne le recommande pas !
宿泊者限定の口コミ

10/10 (非常に良い)

Gina

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

una zona tranquila

el lugar es muy lindo, perfecto para escaparse de vacaciones.
宿泊者限定の口コミ

8/10 (良い)

Esteban04

良かった点 : 清潔度、スタッフとサービス、客室の快適度

Esteban04

I like the hotel, it's surrounding buy nature, but the road to arrive it's to bad
宿泊者限定の口コミ

8/10 (良い)

Esteban04

良かった点 : 清潔度、スタッフとサービス、客室の快適度

Good hotel

I Like the hotel, it has a very natural enviroment, but the road ti arrive three has to be improve,
宿泊者限定の口コミ

10/10 (非常に良い)

kathy

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

Warm and wonderful...

We went to L'acqua Viva with friends for a surf trip. Originally, we were concerned about the hotel as the ratings were not complimentary. All of that concern vanished when we arrived. We were met with friendly faces, a cool smoothy, attentive concierge, and a clean room. We had a driver (arranged by the hotel) pick us up at the Liberia airport. Upon arrival we rented a car. Between 3 families, we rented 2 cars and a golfcart. That is a recommended plan as the hotel is a few minutes from the beach. The food all week was exceptional at the hotel, La luna, Pacifico Azul, The Paris Cafe, and the Guilded Iguana. We were able to relax, visit with our friends, and give our boys a generous amount of freedom to explore. Additionally, the hotel set us up with wonderful surf instructors, kayak/paddle board guy, and restaurants. The staff was hard working, attentive, fun, and consistant. L'acqua Viva's food was perfect all day...breakfast, lunch/fish tacos, and late afternoon ceviche and dinner. The other guests were also enjoyable and interesting. We were just pleasantly surprised every day and we look forward to returning soon. Maybe the next time we will go in the rainy season.
宿泊者限定の口コミ

8/10 (良い)

Jose

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

Excelente / relajante / precio alto en comidas.

Ecelente lugar para relajarse, estar tranquilo en pareja, con mucha naturaleza alrededor. La comida si me parecio un poco cara. Sin enbargo hay ricas sodas de pueblo cerca de el hotel
宿泊者限定の口コミ

2/10 (非常に不満)

david vox

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

Worst hotel in Nosara

For the price you pay here, the hotel and service should be good.Spa Hotel? There is not something you would call a spa... It`s dirty, dusty and noisy.I could not sleep, because of the hotel was next to the dusty road, everythign got dusty .. The service was bad, and the restaurant a joke. It was a major restaurant, with no people eating there trough my 7 day stay! Go somewhere else, where they have a view, not a dustry road and a restaurant with fresh food!
宿泊者限定の口コミ

2/10 (非常に不満)

宿泊されたお客様

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

Worst hotel stay I have had - ever.

Its high season - And the beautiful location in Nosara is like a paradise. Many pools, beautiful buildings and .. No people. Its an empty town. Nobody at the pools. Nobody at breakfast. Nobody at the enormous restaurant. Ever. Once. I sat here working from 0700 and many hours each day - and at the evening.. And I saw a maximum of 2 other hotels guests one time, and a family of 5.. People don`t come here, for a reason: 1. Food is terrible: NEVER eat here. NEVER ever ever ever. My stomach hurt so bad after eating here. Its not fresh food.. One of the people told me himself: eat somewhere else. During breakfast, I order 2 extra eggs instead of the bread. Cost? 3$. Don`t give the customer anything extra here! 2. Don’t ask for something during breakfast: They are busy looking at their phone, talking to each other etc. You literally have to scream to get attention. 3. Don`t swim in the pool, its dirty. They placed this beauty 2 meters from the dirty sand road = there is sand EVERYWHERE. In the air (Wear a mask like the locals do when they drive at the same road) 5. The gym is, not a gym.. 6. No internet connection at the rooms. And in the reception is so bad, if there where more than me online at the same time it did not work.. Great for work, not. Even if I was the ONLY one using the internet, I could not watch a video on youtube! 7. FAR from he beach! No shuffle, no trip arranged form the hotell.. (Car broke down they told me after 3 days, its on service.. well, then fix something? Cab? You can drive many, since nobody is doing ANYTHING at this hotel without watching TV, at their phone and waiting for customers in a restaurant that is empty.. Had to rent an ATV for 200$ extra so I could move around because of there poor service. 9. Did i mention the whole thing is 2 meters from the main road in Nosara? That means its NOISY 24/7. The cars drive like crazy, and since there is no sound proof wall, and the hotel have thin walls you hear everything! Did I mention this is a luxury hotel with expensive prices? DONT STAY HERE!
宿泊者限定の口コミ

4/10 (不満)

宿泊されたお客様

良かった点 : 清潔度
気になった点 : スタッフとサービス、施設のコンディションと設備

pretty hotel going down hill

i think the management of this hotel is killing a potentially really good hotel. the building and the rooms are really nice but the service and food and the energy of the place is dead. its a shame because this could have been an amazing place to stay had it been managed correctly.
宿泊者限定の口コミ

4/10 (不満)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス
気になった点 : 客室の快適度

Disappointment !!! Be careful

We stayed at this hotel for five nights, if you are going to stay here make sure your room is near the pool area. The others face the road, the amount of noise and dirt is unbearable. It is under new management and I must say he tried to go above and beyond to accommodate us, if he could physically move the hotel he would but unfortunately there is only so much he could do. A car is a must given that the hotel is not an easy walk from the town and beach. Nosara is a great place, we really enjoyed are time there, you must go to La Luna restaurant and Pacifico Azul(best ceviche in town)
宿泊者限定の口コミ

2/10 (非常に不満)

Enrique

良かった点 : 客室の快適度
気になった点 : スタッフとサービス、施設のコンディションと設備

Neither resort nor spa

We arrived with great expectations as this was our last trip before we left Costa Rica. We were taken upon by a nice employee who helped us with the luggage and the receptionist who showed us to the room. As we arrived at around 4pm we decided to stay and eat dinner at the hotel. The restaurant looked nice. Regretably, the food and the service did not corresponded with the cost of the food. The waiter and waitress gave us the wrong food (some of us don't like tomatoes and lettuce, for example). The food was lukewarm and not good. We didn't have great expectations about breakfast since it was american, but again the service was below average. If we asked for fried egg, they came with scrambled. If we asked for more toasts instead for "Gallo Pinto", they came with "Gallo Pinto". If we asked for no papaye, they came with papaya. This happened everytime during our stay. The rooms was nice, but the hotel is full of dust from the main road, sitting in the terrace is impossible. The spa is closed and the training room is abandoned.It is not possible to swim/train in the pools as they are shallow. The general manager told us that the problems they have are because of the earthquake in 2011, and he wasn't at all understanding to our situation. It was like talking to a wall and talk only of the problems caused by the earthquake. We left with the feeling that we would have had a better stay in a cheap cabin for a 1/4 of the price we payed here. We expect a refund accordingly!!!
宿泊者限定の口コミ

2/10 (非常に不満)

宿泊されたお客様

気になった点 : スタッフとサービス、施設のコンディションと設備

Worst hotel!!!! Avoid if possible

The hotel rooms and facilities look lovely in pictures but it is built right beside the main dirt road highway and all the trees and shrubs are covered in grey road dust which they hose down. Instead of a peaceful beautiful experience we were woken up by trucks and motorcycles at 5:30 am passing the resort 40 feet from our room. We couldn't open the windows at night due to noise. There was only about 5 rooms booked out of 3 dozen so the resort was empty and felt very sad. We were the only ones in the pool, bar and dining room. We felt sorry for them so had dinner there which was a big mistake. The cheapest bottle of wine was $48 (when wine at finest restaurants in Tamarindo started at $20). We ordered Filet Mignon medium rare and it came well done with only mashed potatoes - no vegetables. The server did not speak english well and when we asked if there would be vegetables she kept nodding but I guess she didn't know what we were talking about. However the worst thing is the hotel is a 1 hour walk to the beach or 7 minute drive. All the other hotels in Playa Guionnes were in walking distance of the beach and restaurants. They would have been a much better choice. I wouldn't be surprised if this place goes bankrupt soon. Very depressing.
宿泊者限定の口コミ

8/10 (良い)

California Traveler

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

Nice Stay

We enjoyed our stay here in December 2013. The hotel and grounds were well kept and clean. The staff members were attentive and very nice. Our room included breakfast, which was fantastic: big fruit plate, yoghurt, huevos rancheros, rice and beans, toast, juice, coffee/tea/hot chocolate.
宿泊者限定の口コミ

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

Great hotel in Nosara

Fantastic property! Great accommodations, great food, quite during the rainy season. The only downside is the hotel isn't walking distance to the beach.
宿泊者限定の口コミ

8/10 (良い)

Kyllie

良かった点 : 清潔度、スタッフとサービス、客室の快適度

L'acqua Viva - Nosara

This place was really quiet, but Nosara is a really quiet area. Less tourists than most places. The hotel was great but the receptionist didn't barely speak english. Luckily my friends spoke a bit of spanish, but I was completely useless. Other option is keep your iphone translator app handy....LOL Great service and very friendly staff, I would definitely recommend it. But tip here is to note that you have to get everything scheduled from town. Unlike other yoga retreat places, they don't have staff ready to handle massages and daily yoga. I'm really tough on hotels because I'm very picky, but this one gets a bad rap. Regardless property was beautiful and very private. The pool was awesome and the fruit drinks without alcohol was really cheap. The free breakfast was good too, just your standard eggs, toast, rice, and fruits. The lunches/dinners were good. Don't expect a four seasons or st regis style hotel with superb service though it's not that kind of place and you will definitely be disappointed.
宿泊者限定の口コミ

10/10 (非常に良い)

Daniel

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

any staff problems have been resolved

As nice as it could get. I read the negative reviews and thought they were based on some personnel problems that were fixable. Indeed this was the case and they were clearly resolved. Staff was very responsive. Spa service excellent price and quality per wife, who used it several times. Our suite 205 was excellent and maybe the best - I recommend it. I did not use the hotel restaurant except for the free breakfast, and thought it was a bit expensive, but the rooms are well worth the price. There are many good places to eat very well and close by. The ambience is definitely world-class. Hollywood plans a movie in the area and star will stay there,if that is a hint about its quality. It may be time to develop a yoga program with big names from USA and India since Yoga is so big around there. A few Buddhist monks would fit in with that place really well (my wife is from Darjeeling). Suggest closer association with ancillary activities, like Miss Sky Canopy Tour, snorkel, wildlife (croc, monkey, iguana, bird, tropical fish, etc.), paddle-surf, deep sea fishing, etc.