4/10 (不満)
Cheri
カップルで旅行
2025 年 11 月 16 日
気になった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
If you don't mind hearing someone weeing from the next guest room, then this hotel is fine.
To be honest. We were disappointed from stepping into the property. We were greeted by a young girl who asked me to make payment for our pre-paid stay. I checked my emails and confirmed I had indeed already paid through expedia.
She proceeded to ask me to make payment for breakfast, again, this was advertised as included as a "free breakfast". She then tried to tell us that only cereals are included, but miraculously after I resisted to pay due to it being advertised as included, she checked with a colleague and came back to say "they're being pretty chill today so I'll put you down for 8am".
Very odd behavior!
After that, she once again asked if I'd be happy to make payment for the room, to which I explained that I'd already paid. She said "okay well I guess you aren't going anywhere".
Fast forward to 11pm, tucked in bed and we heard our neighbours come back to their room, through the very thin walls, and heard someone weeing in the toilet! Mental!
We had an awful night sleep.
Cheri
2025 年 11 月に 1 泊滞在
