Marlborough Hotel

Property class: 2

Choose dates to view prices

Reviews

8.4 out of 10
Very good
Located close to Norfolk Broads, Marlborough Hotel has plenty to offer. Guests can connect to free in-room WiFi.
The current price is ￥10,804
￥12,965 total
includes taxes & fees
Oct 11 - Oct 12

Popular amenities

  • Parking included
  • Free WiFi
  • Housekeeping

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Standard Single Room

A hotel room with a bed, bedside table, a small cabinet, a window with curtains, and a door leading to another room.

Standard Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room

A hotel room with a large bed, a window with curtains, a painting on the wall, and a small bedside table.

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room With Shared Bathroom

A hotel room with a bed, a desk with a chair, a mirror, a radiator, a window with curtains, and a wall-mounted light.

Single Room With Shared Bathroom

  • Sleeps 1
  • 1 Twin Bed

View all photos for Single with Shared Bathroom

A hotel room with a bed, a desk, a chair, a mirror, a radiator, a window with curtains, and a towel rack.

Single with Shared Bathroom

8.4 out of 10
Very good
(18 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Single Room

A hotel room with a bed, bedside table, and a window with curtains.

Standard Single Room

9.6 out of 10
Exceptional
(14 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Twin Room

A hotel room with two wooden beds, a small table, a chair, a standing fan, and a window with curtains.

Standard Twin Room

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Standard Double Room

A bedroom with a wooden bed, bedside tables, a desk, a chair, a TV, and a door.

Standard Double Room

8.6 out of 10
Excellent
(24 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Triple Room

A hotel room with two beds, a desk with a chair, a small table, a television, and a window with curtains.

Family Triple Room

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Family Quadruple Room

A room with two beds, a black chair, a window with patterned curtains, and a door.

Family Quadruple Room

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Deluxe Double Room

A bedroom with a wooden bed, a nightstand, a black leather chair, a TV, and a window with curtains.

Deluxe Double Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
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About the neighborhood

Located in Thorpe Hamlet, a neighborhood in Norwich, Marlborough Hotel is near a train station. Norfolk Snowsports Club and High Ash Farm are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Elm Hill and Magdalen Street. Looking to enjoy an event or a game while in town? See what's happening at Carrow Road Stadium or UEA Sportspark. Spend some time exploring the area's activities, including skiing. Visit our Norwich travel guide
Map
NR1 1EZ, England, Norwich, 22 Stracey Rd

What's nearby

  • A traditional windmill by a calm river, surrounded by grassy fields and a few houses.
    Norfolk Broads
    6 min walk - 0.5 km
  • A historic building with a tall spire and arched windows.
    Norwich Cathedral
    15 min walk - 1.3 km
  • A large, historic building with a flag on top, situated on a grassy hill.
    Norwich Castle
    16 min walk - 1.4 km
  • Norwich Riverside Walk
    9 min walk - 0.8 km
  • Carrow Road Stadium
    9 min walk - 0.8 km

Getting around

  • Norwich Station
    5 min walk
  • Norwich (NWI-Norwich Intl.)
    24 min drive

Restaurants

  • Lollards Pit
    12 min walk
  • The Fat Cat & Canary
    10 min walk
  • Coach and Horses
    2 min walk
  • The Jubilee
    6 min walk
  • Starbucks
    10 min walk

About this property

Marlborough Hotel

  • Hotel near Norfolk Broads
  • Marlborough Hotel provides everything you need. Stay connected with free in-room WiFi.
  • You'll also enjoy perks such as:
    • Free self parking
    • Continental breakfast (surcharge), express check-out, and express check-in
    • Secured bicycle storage, coworking spaces, and smoke-free premises
    • Guest reviews speak highly of the helpful staff
  • Room features
  • All guestrooms at Marlborough Hotel include comforts such as free WiFi and printers. Guest reviews highly rate the clean rooms at the property.
  • More conveniences in all rooms include:
    • Free tea bags/instant coffee and electric kettles
    • Blackout drapes/curtains, guidebooks, and local maps
    • Flat-screen TVs with cable channels
    • Highchairs, heating, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Limited onsite self parking
  • Onsite parking includes off-street options

Food and drink

  • Daily continental breakfast available 8:00 AM to 10:00 AM for a fee: GBP 7 per person

Things to do

  • Bicycle storage

Family friendly

  • High chair

Conveniences

  • Guidebooks
  • Limited-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 2 floors
  • Double-glazed windows
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Electrical adapters
  • Heating
  • Iron/ironing board on request
  • Printer

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 16

Check-out

Check-out before 10:30 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - 9:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), lockbox

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children aged 8 and younger eat free breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of GBP 100 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately GBP 7 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators

Frequently asked questions

Is Marlborough Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Marlborough Hotel?

As of Oct 7, 2026, prices found for a 1-night stay for 2 adults at Marlborough Hotel on Oct 11, 2026 start from ￥10,804, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is free at this property.

What time is check-in at Marlborough Hotel?

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM. A fee applies for early check-in (subject to availability).

What time is check-out at Marlborough Hotel?

Check-out is at 10:30 AM. Late check-out is available for a fee (subject to availability).

Where is Marlborough Hotel located?

Located in Thorpe Hamlet, this hotel is within a 15-minute walk of Norwich Riverside Walk and Norfolk Broads. Carrow Road Stadium and James Stuart Garden are also within 10 minutes. Norwich Station is only a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Marlborough Hotel Reviews

8.4

Very Good

8.8

Cleanliness

7.8

Amenities

8.8

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 188 out of 392 reviews
Rating 8 - Good. 126 out of 392 reviews
Rating 6 - Okay. 47 out of 392 reviews
Rating 4 - Poor. 16 out of 392 reviews
Rating 2 - Terrible. 15 out of 392 reviews

Reviews

Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
Perfectly pleasant. A couple of minor maintenance issues and some noise overnight of other guests coming in from creaky floors and loud doors, but overall a reasonably place to stay for a night or two.
Stayed 1 night in Sep 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
room was nice but was right beside the breakfast room so was loud at breakfast. room didn't have much sound proofing. rooms upstairs might have been quieter. room was clean and a generous size
Stayed 4 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second visit here, all good value, bed
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely stay at this hotel, room was lovely, clean and everything we needed, continental breakfast had plenty of cereal to chose from, yoghurts, cereal bars, toast, fruit, lots of choices of drinks. Staff were very friendly and helpful, would definitely stay again, if we plan to go to this area again.
Stayed 3 nights in Aug 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room,clean and tidy
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay.bed was comfortable. A fan in the room which was very useful only wished the tea and coffee and milk was replenished in our room every day.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 1 night in Jul 2026
Verified review

2/10 Terrible

Disliked: Staff & service, amenities, property conditions & facilities
I rarely leave negative reviews, but this experience was unacceptable. I stayed in Room 0, and just before going to bed I discovered that there was no water at all in the shower or taps. After a long, hot day, not being able to shower was extremely frustrating. What made the situation worse was that I tried calling the emergency contact number, but no one answered. I also attempted to contact reception and received no response there either. This wasn't just a maintenance issue—it was a failure of the hotel's management process. Problems can happen, but there should always be a reliable way for guests to get assistance, especially after hours. I hope the hotel reviews its emergency response procedures so future guests are not left in the same situation.
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Convenient if travelling by train, beds made once during 4 night stay, cleaned once during the same time. Sink had come away from the wall and the shower was leaking sufficiently that I isolated the power. Had to ask for clean towels and water for the kettle
Stayed 4 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location - convenient for rail station & town centre. Room was clean & well kept. Communal fridge & microwave facilities were an unexpected bonus. The only downside was that noise travelled quite a lot & we were woken early by people preparing breakfast.
Stayed 1 night in Jul 2026
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Property conditions & facilities
Breakfast was simple. Very few options besides bread and yogurt and juice. Changed rooms due to bugs and ants on bed and desk. Staff was friendly enough. If you’re staying in Norwich, it’s a close location to the train station, but i’d recommend a different location than this one - even if you’re paying a bit more.
Stayed 1 night in May 2026
Verified review

4/10 Poor

Disliked: Staff & service, amenities, property conditions & facilities
No air conditioning, staff wasn’t knowledgeable about local restaurants, 10 lb charge for early check in, another person that was staying there ate dinner at about 5:00 pm and he left his silverware and a mess on the table and no staff person cleaned it up till the following morning. I wouldn’t stay there again
Stayed 1 night in Jun 2026
Verified review

2/10 Terrible

Liked: Cleanliness
Disliked: Staff & service
Phoned ahead 24hrs as instructed on the itinerary, no answer so left a message to say I would be arriving the next day at 4pm (check in from 3pm). Arrived the next day to a locked hotel and both phone numbers I had I received no answer. Luckily 2 guests came out of the hotel and let me in. They said there was no staff on site only the cleaner who had to check then in! The cleaning lady had to come downstairs from cleaning the rooms to check me in! Then I was told that my room wasn’t ready at 16:15 and I had to come back in a little while. Then 2 more couples arrived including 2 pregnant women who had to be checked in by the cleaning lady but had to go and sit down first and wait. I went to park the car then returned later. When I came back there was a guy behind the desk but he couldn’t speak English so had to shout for someone else to come and speak to me. Then another Indian man (I’m assuming was an owner) came to speak to me and said he was sorry about the service but that they were “very busy” Will never stay there again
Stayed 1 night in Jun 2026
Verified review

4/10 Poor

Liked: Cleanliness, staff & service
Disliked: Amenities
Shared shower and toilet w neighboring room. This was NOT clear when I made reservation. Never would have stayed there if I knew that. Also, it’s attached to apartment buildings, my windowed faced their entryways, so I couldn’t leave my window open, as the motion sensor light kept coming on until 2 am because there were people in and out of that area, noisy. Not a safe feeling at all. Yuck.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, good value for money.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great position close to city centre and on bus routes. Very helpful and friendly staff who went out of their way to accommodate needs. Room clean, comfortable, well equipped. Pleasant area. We had a lovely stay there - thank you!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean large room, noisy at night but closing the window was effective in reducing that to acceptable levels. Staff were excellent Breakfast was adequate but not extensive.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked a one-night stay in an en-suite single room and was very happy by how well-equipped it was—it had everything I needed, from a fan to a kettle. The room was wonderfully quiet and comfortable. The only minor downside is that the window faces east, so blackout curtains would have been a great addition to keep the early morning sun out. Overall, a lovely stay and highly recommended!
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Stay was perfectly fine, front desk was helpful about parking info. Pleasant all round stay
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just needed somewhere to sleep and shower for the weekend and this was perfect.
Stayed 3 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, just behind the train station and a short walk into the centre
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, well maintained and kind stuff. Only small issue is that we were sleeping on the ground floor and could hear the steps from the room upstairs… but I guess that’s something relatively normal in these type of hotels/B&B.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You get what you pay for, clean accommodation helpful staff would stay again
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Room was clean and fine for a night’s stay. Bed was ok, shower good. Parking limited and we parked on the street which was fine after 6pm and on a Sunday. Was noisey in the evening and WiFi was very temperamental. Overall I’d say 7/10 but I could only give 4/5 stars as 3 would be a little harsh given the price we paid.
Stayed 1 night in Apr 2026