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「The staff especially Ms. Emi was quite nice and very kind. We are quite satisfied in the facility also.」

「9階の裏側の部屋のシャワールームの排水が全く流れず5分くらいかかって不衛生でガッカリしました。 ハンドタオルが無いのは何故ですか？ 顔も手も洗ったら昨日使った湿ったバスタオルしかないのでガッカリしました。」

「電車の時間は限られているものの、ハイフォン駅から近くて、ハノイまでの往復が便利でした。 綺麗で、快適に過ごせました！ ベランダ付きのお部屋にして良かったです。」

「New hotel great people」

「Capella cruise absolutely exceeded our expectation. We stayed in a family suite and the room was wonderful and spacious with unbelievable views from the balcony and windows. The food was fantastic and the itinerary was well put together. Kids had so much fun swimming. The time flew by. Would definitely recommend this cruise. Thank you to all the staff and the surprise birthday celebration that was done for our eldest child. 」

「Very enjoyable stay, nice new hotel, good size well appointed comfortable luxury rooms. Great buffet spread for breakfast and dinner. Attention to detail in the decor. Staff exceedingly helpful is all areas. Exceptionally good value. Would definatwly stay again when in area.」