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"Very beautiful small boutique hotel, with very friendly staff. The hotel is very clean. The cleaning staff are always cleaning and they do an exceptional job. The hotel staff always greet you and remember your name. Which adds a very personal touch. No matter how long you are staying at the hotel they will treat you like a VIP. Thank you to Irene, Tony and Thomas for making our stay even better. Highly recommend this little cute hotel."

"What a lovely hotel. Excellent rooms, well positioned in the Old Quarter, near lots of great restaurants and walking is very safe. The lake is a short distance away. The superb staff is always welcoming, friendly and happy! This was the perfect base camp for our almost 2 week exploration of northern Vietnam. The staff reached out to us and coordinated our arrival, helped with airport transfers too! Every side trip we did the hotel kept our large bags safe, welcomed us with drinks and fresh towels. The travel staff helped us plan and get to various sites in Hanoi. We used grab - it was perfect! Oh the breakfast! Best we have had anywhere hands down! The roof top bar is a must and has a great happy hour! While we didn’t use the spa, others said it was great as well. I strongly recommend this lovely hotel for any of your travel in Hanoi! Thank you for a great experience! Thank you Chloe and Victor and all the staff! It was our total pleasure to meet all of you!!!"

"Coffee was never ready in the morning. Room was smaller than expected. Breakfast was ok nothing great."

"The only thing I like is the location for tour pick."

"Great breakfast, fantastic location to walk everywhere, the staff is super kind at the restaurant and Ann was super helpful to book my trip to Sa Pa and my cruise to Ha Long bay. I will be back : )"

"Staff, as almost always in Vietnam is exceptionally friendly and attentive."

"The best "

"The highlight of our stay is Le Club Bar.Let’s start with the afternoon tea. Mr. Thach took excellent care of us. He was incredibly polite, thoughtful and professional. After the perfect afternoon tea, we could hardly wait to come back for evening cocktails. At the evening cocktail hour, we met the lovely Ngoc and the charming Tuan. They were so warm and approachable that we felt like we were with old friends we’d known for years, while remaining impeccably professional at the same time. Ngoc noticed every little need we had and never let our glasses stay empty. The cocktails Tuan made were absolutely stunning. We especially loved how he ingeniously incorporated Vietnamese flavors into the recipes.Together with Mr Thach, they gave us the happiest happy hour. The experience was so wonderful that we simply must return here in the evening for a nightcap or two. The three of them once again made us feel as though we were being looked after in a friend’s home."

"The staff were all very helpful the location to Old Town is outstanding walking distance to the lake it is simply one of the best location I have stayed in in Hanoi. Although on a busy Rd there is little noise. A little touch up of paint here and there would not go astray. The bar staff upstairs at the rooftop bar were extremely friendly and the drinks presented good value for money."