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"Very nice hotel with best location next to the GM. Staff very polite and helpfull. "

"Lovely hotel. I’m hoping to return soon. "

"Excellent "

"Nice place to stay "

"Great hotel in the central location"

"Got a room on 9th floor and it was modern, airy, spacious, quiet, and clean. Above average for what I paid. Comfortable bed. Nice having a little fridge in the room as well. Hotel location worked out perfectly for me. Close enough to walk to Guggenheim, museum, Old Town, but not so close to tourist sites that prices are high. Many cafes, grocery stores, and other useful services right in the neighbourhood. Not knowing Bilbao when I booked, this ended up being the perfect location for me to explore the town and avoid most of the tourist congestion. Would definitely choose to stay here again. Only caution is that it’s near the football stadium, so if there’s a match on it can get very busy (and noisy) in the area."

"Fabulous stay with exceptional staff who gave us great information on transport links and places to dine. Would highly recommend this hotel. "

"Fantastic trip to San Sebastian hotel great lovely staff a bit of a walk from the old town but great bus links and a nice 30 min stroll along the beack"

"Friendly welcome, clean and comfortable stay. Good location."