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"The place was amazing. The service was excellent. And we got to see a sloth on the premises."

"The room was large and very comfortable for our group of four (two adults and two teenagers). We especially enjoyed the private thermal pool, which was an awesome addition. However, we did notice that some of the fixtures in the room are a bit dated, particularly the toilet. Updating these elements would significantly improve the overall experience. Thermal pools were nice and spacious"

"The individual cabin style rooms are very private and cozy. Almost too cozy! We like to be woken up by the sounds of the jungle and these rooms with heavy curtains are perfect for sleeping in. It was both a blessing and a curse! I do wish they didn’t use BRIGHT WHITE lights. Soft lighting would have been better, and would go much better with their decor. Having a front glassed in and a back open porch was great to enjoy the mornings…. We actually caught a glimpse of a Howler Monkey going by one morning! The birds we saw from our porch were incredible…. Great Curassows, Macaws, Toucans, Hummingbirds, Parakeets, Falcons, and Montezuma Oropendolas to name a few. The breakfast was surprisingly good and the service was very friendly. We enjoyed the omelette station and fresh fruit for sure. One day they had huevos rancheros that were in a great salsa. We had an hour long massage while there and it was great. You can’t beat the price! Be sure to tip in cash so they don’t have to pay any fees on it. My only complaint is the hot springs are not 24 hours, and don’t open until 10AM. They don’t offer any services to speak of other than towel/locker, so I am uncertain why the hours can’t be better. Also there is nowhere to stash your towel and shoes while in the water. Overall we were extremely happy even with that small criticism. "

"Amazing staff, delicious buffet breakfast included, beautiful surroundings, and great location "

"Staff was so friendly. Room was comfortable and spacious. Beautiful volcano views. Fun activities for the kids. "

"Excellent service, the staff is as kind as they can be. The restaurant can improve, breakfast is great, but lunch and dinner not so good"

"I loved this property. The free guided walks are amazing. I saw sleeping frogs and humming birds and learned so much about the plant life and also the history of the lodge. Edward was a great guide! The breakfast was tasty and the room was immaculate. My kids appreciated the pool. I just loved walking the grounds and the view from the restaurant. Fantastic place and would recommend a stay here."

"Rooms were great. Breakfast was great. Hot springs were a bit busy during the day but at night were perfect. "

"Excellent "