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"We had a small inconvenience with our original room, but the hotel handled it exceptionally well. They arranged a complimentary transfer to another hotel and even upgraded our stay. The staff were incredibly friendly, welcoming, and attentive—especially meaningful as it was our first visit to London. Their professionalism and classy service truly made our trip memorable. Highly recommended."

"What a fab stay. It was my partners bday and we got an upgraded room with free bar and reduced price on breakfast. Thank you for making it a special stay. "

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"Hotel is very convenient for Tube, near to Euston and central London, bedrooms are spacious and clean, beds comfortable. Only downside was Check-in, not enough staff and long queues, took us about an hour standing in a queue that moved very slowly."

"The restaurant is beautiful, calm and serene side. Our room was beautiful (king bed plus a sofa bed) and well cared for when we asked for housekeeping. The staff is impeccable and very attentive. Everything was amazing and we will return. "

"Great Stay as usual. Value for Money. "

"Very good central London stay between family and business commitments. Helpful staff, well-appointed room and a great breakfast."

"Quiet, clean. Twin room so had 2 large beds per person. Very spacious room. Used the pool and sauna which was nice and included in our stay. Location is great. Staff helpful. "

"Super friendly staff at check in, great lounge area adjacent to lobby to relax and have a drink while waiting for room to be ready "