ノルマンタウン ホテル

「Woke up to a alarm at 7am ! So rude!」

「Clean room」

「Everything was great the staff was very accommodating. Only complaint would be that the breakfast could have been better. Clean place and the beds were very comfortable.」

「Inexpensive place to stay.」

「,静かで落ち着ける」

「Rooms were very clean and comfortable, thankfully the staff saved some of my items that were left behind and kept them at front desk for my pick up.」

「Great customer service and the room was super cleaned. Thank you」

「My room had stains on the sheets, pubic hair in the shower, microwave didn't work, pool was shut down, and breakfast had a lot to be desired.」

「The room were nice and clean」

「Staff very nicer and helpful」

「とても清潔」

「コーヒーの味以外はとても良かったです。」

「Best option」

「Good experience ！」

「I stayed at this property from June 1st to June 5th, 2026, and had a mixed experience regarding the customer service. On one hand, the front desk team during the afternoon and evening shifts was absolutely wonderful. They provided excellent, attentive, and welcoming service that truly enhanced my stay. On the other hand, the morning service was highly disappointing. The lady working the morning shift was consistently unhelpful and had a very dismissive attitude. It felt as though she was...

「At first glance it looked clean but after the first night I woke up with a bunch of bug bites. The next day I closely inspected the room and there was some staining that looked to be from bed bugs on the sheets. They upgraded us on arrival but the spa tub in the room only half the jets worked and the steam shower hardly worked too. My husband went to buy water from the front desk at one point and one of the workers was rude to him. Wouldn’t go again.」

「Breakfast left a lot of room for improvement- bagels toast English muffins and cold cereal, apples bananas and juice that’s it. Not even yogurt. Stingy with clean towels/ wash rags as well. All in all stay was adequate (8 days) but could’ve easily been better.」

「We found bed bugs in our bed! They moved us to another room but we still felt uncomfortable staying there and left early. We were told they have a bug exterminator come once a month, but I have my doubts. When it comes to maintenance, I think they are just cheap. The door in the bathroom was replaced, and it was easy to tell it was not done be a professional. They seem understaffed and trying to get by on the cheap. But the bed bugs were the real reason we would never stay there...

「Amazing」