Cumberland Resort and Spa

Property class: 4

Choose dates to view prices

A free daily manager's reception, a terrace, and mini golf are just a few of the amenities provided at Cumberland Resort and Spa. Indulge in hydrotherapy, a body scrub, and a sports massage at the onsite spa. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and a library.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Pet friendly
  • Free WiFi
  • Business services
The current price is ￥30,813
￥30,813 total
includes taxes & fees
Nov 20 - Nov 21

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Luxury One-Bedroom Villa with Sea View and Car

A hot tub area with a wooden deck and a covered seating area.

Luxury One-Bedroom Villa with Sea View and Car

  • Ocean view
  • 350 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Cottage, 1 Bedroom, Jetted Tub

A wooden deck with a table and chairs, surrounded by a corrugated metal fence.

Executive Cottage, 1 Bedroom, Jetted Tub

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 100 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Cottage, 2 Bedrooms, Jetted Tub

A neatly made bed with a wooden headboard, a bedside table with a lamp, and a mirror in the adjacent room.

Executive Cottage, 2 Bedrooms, Jetted Tub

8.8 out of 10
Excellent
(5 reviews)
  • Garden view
  • 170 sq m
  • Sleeps 4
  • 2 King Beds OR 4 Twin Beds

View all photos for Family House, 4 Bedrooms, Jetted Tub

A spacious living room with a sectional sofa, a coffee table, and a TV.

Family House, 4 Bedrooms, Jetted Tub

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 200 sq m
  • 4 bedrooms
  • Sleeps 8
  • 4 King Beds OR 8 Twin Beds

View all photos for Exclusive House, 5 Bedrooms, Hot Tub, Ocean View

A hot tub on a wooden deck with a view of the ocean.

Exclusive House, 5 Bedrooms, Hot Tub, Ocean View

  • Ocean view
  • 350 sq m
  • 5 bedrooms
  • Sleeps 12
  • 5 King Beds OR 10 Twin Beds

View all photos for Executive Villa, 3 Bedrooms

A bedroom with a bed, a sofa, a small table, and a ceiling fan.

Executive Villa, 3 Bedrooms

  • Garden view
  • 130 sq m
  • 3 bedrooms
  • Sleeps 6
  • 3 King Beds OR 6 Twin Beds

View all photos for Romantic Villa, 1 Bedroom, Jetted Tub

A compact living space with a kitchenette, a sofa, a dining table, and a TV.

Romantic Villa, 1 Bedroom, Jetted Tub

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 120 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Romantic Spa Villa, 2 Bedrooms, Jetted Tub

A living room with a sofa, a coffee table, a TV, and a painting on the wall.

Romantic Spa Villa, 2 Bedrooms, Jetted Tub

  • Garden view
  • 100 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds OR 4 Twin Beds

View all photos for Exclusive House, 5 Bedrooms, Hot Tub, Garden View

A modern kitchen with a central island, built-in oven, and stainless steel appliances.

Exclusive House, 5 Bedrooms, Hot Tub, Garden View

  • Garden view
  • 5 bedrooms
  • Sleeps 10
  • 9 King Beds OR 10 Twin Beds
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About the neighborhood

Located in Norfolk Island, Cumberland Resort and Spa is in the city center and near the airport. The area's natural beauty can be seen at Ball Bay Reserve and Bumbora Reserve, while Bounty Folk Museum and Royal Engineer's Office, Guard House & Pier Store are cultural highlights. Traveling with kids? Consider Queen Victoria's Garden and Norfolk Island Botanic Garden. Discover the area's water adventures with kayaking and fishing nearby, or enjoy the great outdoors with mountain biking and ecotours. Visit our Norfolk Island travel guide
Map
2899, Norfolk Island, 100 Taylors Road

What's nearby

  • A bird of paradise flower with orange and red petals in a garden.
    Queen Victoria's Garden
    8 min walk - 0.7 km
  • A stone ruin with a chimney, surrounded by grass and trees.
    The Old Watermill
    2 min drive - 1.9 km
  • A coastal village with stone buildings and a beach.
    Kingston and Arthur's Vale Historic Area
    3 min drive - 2.6 km
  • A beach with a forest in the background.
    Emily Bay Beach
    5 min drive - 3.7 km
  • Bounty Folk Museum
    13 min walk - 1.2 km

Getting around

  • Norfolk Island (NLK)
    6 min drive

Restaurants

  • Rumours
    11 min walk
  • Bailey's Restaurant
    8 min walk
  • Latitude 29
    9 min walk
  • Cafe La Perouse
    3 min drive
  • R.S.L. Memorial Club
    4 min walk

About this property

Cumberland Resort and Spa

  • Upscale family-friendly hotel in a shopping district
  • At Cumberland Resort and Spa, you can look forward to a free daily manager's reception, a terrace, and mini golf. Indulge in hydrotherapy, a body scrub, and a sports massage at the onsite spa. Free in-room WiFi is available to all guests, along with a garden and a library.
  • Additional perks include:
    • An outdoor pool and a children's pool, along with sun loungers
    • A roundtrip airport shuttle (surcharge), express check-out, and babysitting (surcharge)
    • Concierge services, smoke-free premises, and luggage storage
    • Tour/ticket assistance, meeting rooms, and barbecue grills
  • Room features
  • All guestrooms are individually decorated, and offer comforts such as private outdoor hot tubs and fireplaces, in addition to thoughtful touches like premium bedding and pillow menus.
  • Other conveniences in all rooms include:
    • Heating and ceiling fans
    • Egyptian cotton sheets and cribs/infant beds (surcharge)
    • Jetted tubs, hydromassage showers, and free toiletries
    • 50-inch HDTVs with premium channels and DVD players
    • Wardrobes/closets, balconies, and separate sitting areas

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￥12,560 total
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Frequently asked questions

Does Cumberland Resort and Spa have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Cumberland Resort and Spa?

As of Nov 12, 2026, prices found for a 1-night stay for 2 adults at Cumberland Resort and Spa on Nov 20, 2026 start from ￥30,813, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Cumberland Resort and Spa pet-friendly?

Yes, pets are allowed at this property.

What time is check-in at Cumberland Resort and Spa?

Check-in start time: 2:00 PM; Check-in end time: 4:00 PM. Late check-in is available during limited hours.

What time is check-out at Cumberland Resort and Spa?

Check-out is at 10 AM.

Does Cumberland Resort and Spa provide a shuttle to the airport?

Yes, there's an airport shuttle that runs at scheduled times. A fee of AUD 30 per person applies.

Where is Cumberland Resort and Spa located?

This family-friendly Norfolk Island hotel is located near the airport, within a 15-minute walk of Queen Victoria's Garden and Bounty Folk Museum. Norfolk Island Botanic Garden and HMS Sirius Museum are also within 2 mi (3 km).

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Reviews

Cumberland Resort and Spa Reviews

9.0

Wonderful

9.0

Cleanliness

10

Location

9.6

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 42 out of 68 reviews
Rating 8 - Good. 21 out of 68 reviews
Rating 6 - Okay. 2 out of 68 reviews
Rating 4 - Poor. 3 out of 68 reviews
Rating 2 - Terrible. 0 out of 68 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were greeted by Tima & upgraded from a 2 bedroom to a 4 bedroom. So plenty of space. Beds were comfy. Hired a car from them which was hardly roadworthy. No centre mirror & bald tyres. Luckily we only used 2 days. However, we did get some supplies til we got to the supermarket. Milk, juice, eggs, bread, butter & jam & plenty of teabags & coffee which was a lovely touch. Tima very friendly & helpful. Came out to see us off on our last day so all in all great stay. Close to everything, just a little walk.
Stayed 7 nights in Nov 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Great host...great location
Stayed 5 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Great customer service and accommodation felt just like home. Very spacious and comfortable apartment.
Stayed 7 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities
This property is well situated for walking into town for meals and shopping. It is a little tired,the showers don't work to well, but the kitchen was well stocked with everything you could need to self cater, and the beds were clean and comfy and the staff were friendly and helpful.
Stayed 7 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
We had just the relaxing four week holiday we were hoping for with some unexpected additions, e.g. free avocados, bananas, book library. The manager, Timar was attentive to any request and made us feel very welcome.
Stayed 28 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The operators are very friendly and focussed on customer requirements
Stayed 7 nights in Feb 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service
We enjoyed our stay the staff are lovely but the property is exaggerated - there is no orchard just an avocado tree and some bananas growing- we booked an executive room with spa tub but got a normal room with shower - the resort is well positioned for walking to shops and restaurants and staff organise a car and tours for you which is lovely
Stayed 6 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tema and her staff were fantastic and were willing to do all they can to make our stay enjoyable. The rooms were immaculately clean, however the property in general could do with an update. Cumberland is easy walking distance to shops and restaurants. Make sure you book tours through Tema, allow her to weave her magic!
Stayed 6 nights in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I travel to Norfolk often for work and will not be staying anywhere else after experiencing Cumberland Resort. Tima and her team are extremely friendly and nothing is too much trouble. The villas are perfectly maintained and spotlessly clean. Lovely modern kitchen and BBQ on the deck if you get sick of eating out.
Verified review

10/10 Excellent

Liked: Amenities
Well located at the end of the main shopping street. Out unit was spacious with all the amenities eg cooking, foxtel, car provided for the cost of insurance only. Owner Rael, manager Tima and all other staff are friendly, welcoming and very helpful.
Stayed 5 nights in Aug 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Basic but good

Perfectly acceptable. Large individual accommodation with everything one needed. No restaurant on site but some excellent ones within walking distance. Car was supplied with insurance payable.
Stayed 3 nights in Feb 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Calling this property 4-star is a bit fanciful. It's all very dated and tired and the grounds and gardens need urgent refreshing. Full praise for Tima and her team though who were very professional and welcoming.
Stayed 4 nights in Nov 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort

Good stay

Had a two bedroom two bathroom Villa. Good as we could do our own breakfast and lunches. Plenty of room with outdoor alfresco as well. Close to town - five minute walk. No air conditioning had ceiling fans in bedrooms. Needed one in lounge room. Staff were excellent very friendly and helpful.
Stayed 7 nights in Dec 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Tidy room. Plenty of space. Staff were really nice and helpful
Stayed 7 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Friendly helpful staff and an upgrade to the White House for a couple of nights was very much appreciated
Stayed 7 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful friendly staff and welcoming, always accommodating and ready to help. Location within town is convenient and very quiet, perfect for a break here in Norfolk Island.
Stayed 7 nights in Feb 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Ideal location
Stayed 2 nights in Jun 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a lovely place, very clean and comfortable. The owners have thought of everything, including a picnic set with thermos and the first morning's breakfast. It was easy to organise tours and dinners and a short walk to shops and cafes.
Stayed 4 nights in Apr 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good clean self-contained unit, walking distance to shops and cafes. Hire cars are available. Staff are very welcoming and helpful. They will also book local tours.
Stayed 7 nights in Mar 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were wonderful. The unit was clean and tidy and fully stocked with everything we needed. WiFi is very unreliable but I believe it's like that all over the island so pretty much out of their control.
Stayed 7 nights in Mar 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Propert manager was fabulous. Nothing too much trouble
Stayed 7 nights in Sep 2024
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not recommended at all

Cockroaches were everywhere.
Stayed 3 nights in Dec 2023
Verified review

8/10 Good

Liked: Staff & service

Needs improvement but tima a big asset

If it wasn’t for the good natured Tima, the resort mgr,, then I probably would be somewhat hesitant in staying. I used half a can of mortein with 3 cockroaches in the bathroom walls and one scurrying across the bed head ledge on my first night. Then l had clusters of ants in my luggage so when I took clothing out each day, t would have to shake it out. There are no provided drawers for clothing. Also photos on websites of the Cumberland do not show clearly all the areas of the resort. To feature the ‘White House’ a large house in a completely different location some 10 minutes by car away should be kept in mind. Look overall ueah ok but needs improvement
Stayed 4 nights in Nov 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Centrally located.
Stayed 7 nights in Jun 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I loved the resort and what they provided in the units . Temar was amazing treating us like long lost family. our only complaint was that our unit was not serviced we ha to ask for a linen change as it was so hot we were sweating in bed so the sheets and towels were very manky. plus we were on holidays and still had to sweep the floors wipe over the floors as well what they provided in the unit was amazing we just would have liked our unit at least serviced teicw during our weeks stay.
Stayed 7 nights in Feb 2021