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"I had a very disappointing stay at this hotel. First of all, the hygiene conditions were far from acceptable. The room did not feel clean, and the air quality was quite poor, making the stay uncomfortable. What made the experience even worse was the attitude at check-out. The staff were very cold and unwelcoming, which left a really bad final impression. Overall, the experience was far below expectations. I would not recommend this hote"

"The beds are large and comfortable, and while the rooms are well used and perhaps need a bit of refurbishment they were clean and cosy, exactly what we needed. The bathrooms are fresh and modern. The staff were very friendly and welcoming, even more so as we were there during a France vs England rugby game, and whilst we lost (England), everyone was in good spirits with a friendly atmosphere at the bar. We visited with family including our 2 year old, and he enjoyed roaming round the large lobby and bar area and playing with some of the activities setup up for children. We had breakfast on one morning which was reasonable and they had some limited gluten free options for my wife who has coeliac so we didn’t need to worry about finding gluten free food while out. We stayed 2 nights using the hotel as a base to visit the Aquarium in Boulogne-sur-Mer before continuing on a trip across Europe, and as this was the 2nd time we’ve stayed here we certainly would be happy to return again in the future."

"Clean and well laid-out"

"Breakfast was very good and I had a nice view of the harbor while eating. The room was clean and had a kitchen and bathroom. Staff were friendly and helpful."

"The hotel is fine but basic. One of the mattresses was very uncomfortable. The hotel is close to the station and shopping centre and not too far from the Grand Place and other interesting areas."

"Staff were lovely."

"Perfect as a stop over, clean and in a quiet area "

"Building "

"Located across the road from Gare De Lille station for local connections and only a 5 min walk from Euro Lille if getting the Eurostar. Staff are pleasant. Rooms are well maintained with comfy beds and a nice shower. L’Occataine shower products. Tea and coffee facilities are provided on the first floor throughout the day. Great breakfast. This was our second stay here and can’t wait to return. Thank you to the staff at Hotel Rosa. "