2/10 (非常に不満)
Sabrina
グループ旅行
2026 年 1 月 14 日
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Desk staff was rude at check in. Was told the room would be ready at 4pm. Came back at 4:22pm, the room was not ready and I was asked to wait for an undetermined amount of time. All other people in our travel group proceeded to get their rooms. By 5:05 no one informed me of any update so I had to ask again. The room took another 10 minutes. After walking halfway across the hotel to what looked like a jail hallway of rooms, my key did not work. Once access to the room was sorted, there was hair all over the bathroom, sand on the floor and left over items in the garbage. The safe also did not work.
The facilities generally speaking leave much to be desired and unless you’re trying to diet, the food is below edible standards. There are no chairs at the pool or beach left by 8am and drinks are sub par at best.
Sabrina
2026 年 1 月に 3 泊滞在
