4/10 (不満)
Chrissie、Kent, England
2017 年 9 月 21 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
House high up in the town
Contrary to what the website states, there was no air conditioning, wi-fi or patio in this property. A washer/dryer is advertised but it only spin dries and the clothes airer on the very narrow balcony was so rusty it was unusable. The cold water tap in the kitchen didn't work and the fridge was rusty and not well maintained. The inside front door and outside bathroom door handles both came off if you pulled a bit too hard.There was also a very musty smell from the utility room downstairs and we were unable to open the windows as all the neighbourhood cats would jump in (fine if you're a cat lover, not so good if you have an allergy to pet fur! The 'transfer' (which we didn't pay for) was in the back of a truck with legs dangling up a winding road for about 2.5 kms. The person doing the transfer forgot to pick us up for our return journey and it was only after we started walking down to the port that a kind-hearted lorry driver picked us up and got us to the ferry on time, otherwise I don't think we would have made it! All attempts to contact the property owner were unsuccessful.
Chrissie
2017 年 9 月に 14 泊滞在