Amazing experience - food, onsen and experiences (such as paper making)!
Staff is incredibly friendly and helpful. The place is really stunning, especially at night where the atmosphere is just incredible. In particular, bathing in their open air onsen while snowing was just a dream.
We loved every second!
A suggestion to travellers from Tokyo: the most convenient way to get there (despite what google maps says) is the Tobu line service from Asakusa station to Kinagawaonsen, changing with a local service to Kawajii-Yumoto (the hotel will pick you up at the station). It may be slightly longer than other options but it’s very comfortable and easy.
Simone
2024 年 1 月に 3 泊滞在
10/10 (非常に良い)
HYUNJEONG
家族旅行
2024 年 1 月 11 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
HYUNJEONG
2024 年 1 月に 2 泊滞在
10/10 (非常に良い)
Lai Fong
家族旅行
2023 年 12 月 14 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Lai Fong
2023 年 12 月に 1 泊滞在
2/10 (非常に不満)
Terry
家族旅行
2023 年 12 月 2 日
It's our fault for booking a non-refundable hotel but given our cat got a blood clot and required daily supervision, we had to cancel our trip. Hoshino Resorts KAI Kawaji, with almost a month in advance, did not care about our situation and wouldn't even give us a voucher to reschedule and happily pocketed our $700.
Again, it is our fault, but we will not do business with non-refundable hotels again. Lesson learned.