4/10 (不満)
Babette
2025 年 9 月 25 日
良かった点 : 清潔度
気になった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
Even though I scheduled my stay weeks in advance, when I arrived, what I had requested and pre-paid for was changed. Even though I was traveling alone, I was told that I was upgraded to a larger room. But this was a very dark basement room with an additional bunk bed. It was so cold and the heat took hours to reach a point when I cold remove my coat. There was not a comfortable chair in the room; just cheap plastic chairs. The stairs going down to the basement were crowded with stand-alone storage closets that narrowed the turns and it was very dark.
The only other common area in the building remained locked and unavailable. There was more, but I think that this is enough to warn potential guests. It felt like a bait and switch to me.
Babette
2025 年 9 月に 1 泊滞在