We arrived exhausted from our flight with our luggage. Nobody to greet us. We had to go to the office to retrieve the Keyes using a code. It was very hard to find the entrance to this property located in a large conglomerate. It was a Sunday, nobody to talk to, office closed. We were provided with a couple of pictures of the garage and an entrance gate. When we finally got into the flat, it was a dark place. The crank shutters were all down, another ordeal to open those heavy shutters. On another note the flat is large, but the third bedroom is really a sofa bed in a side living room. We had nobody to show us around the property. Also the furniture is old and very dated. On a positive note it is close to the promenade but does not have the big sea view of the buildings right on the promenade. The pictures on Vrbo show such a happy lively welcoming place, not our experience. Also on a positive note the concierge was responsive to book transfers etc..