It was amazing amazing rooms, amazing staff, amazing environment
Jeffery
2024 年 4 月に 1 泊滞在
10/10 (非常に良い)
Marlene
2024 年 4 月 18 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We LOVED this hotel. The best part was that we were upgraded to a room with a view of the falls. That certainly was a WOW moment when we walked into it! Everything was very clean, the beds were comfortable, and the room was quiet and dark with the blackout shades. We slept well. The falls are just a short walk away with so much to see and do. The hotel has great places to eat, but we just grabbed coffee and muffins from the Starbucks right in the hotel in the morning and headed to the falls and ate there. (Table Rock House Restaurant and Skylon Tower were perfect.)We used the hotel hot tub in the evening before going to bed. Very relaxing! I thought it would be crowded, but we were the only ones there. We had a late flight the day we left, and the hotel allowed us to leave our luggage with them during the day so we could go do activities. We accidentally left an expensive set of headphones in the lobby when we left. No worries! They mailed them to us. Everyone working in this hotel is so helpful. I’d give them more than 5 stars if I could.
Marlene
2024 年 4 月に 2 泊滞在
10/10 (非常に良い)
Selena
カップルで旅行
2024 年 4 月 16 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Amazing stay! Staff were amazing , could eat breakfast right in the hotel at IHop, and close to all main attractions !!
Selena
2024 年 4 月に 2 泊滞在
8/10 (良い)
Shaun
家族旅行
2024 年 4 月 15 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Shaun
2024 年 4 月に 3 泊滞在
4/10 (不満)
Dan
2024 年 4 月 15 日
Found a bug in the bathroom. Alerted front desk . Don't care . Didn't even clean our room
Dan
2024 年 4 月に 3 泊滞在
8/10 (良い)
Cheryl
カップルで旅行
2024 年 4 月 15 日
良かった点 : スタッフとサービス、施設のコンディションと設備
Property was very pleasant..
Cheryl
2024 年 4 月に 2 泊滞在
4/10 (不満)
Rodney
カップルで旅行
2024 年 4 月 15 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The lady at the front desk was extremely discourteous, informed us after checking in parking would be 70 dollars (they change the rate as the parking lot fills up, which they do not disclose to you) there was hair and dirt in our shower. I took several pictures
Rodney
2024 年 4 月に 1 泊滞在
2/10 (非常に不満)
Danielle
2024 年 4 月 14 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
We kept getting locked in our room and maintenance had to come get us out with the computer system everytime and it took forever. We were not credited back for a nights stay or anything. Non of the vending machines worked in the hotel, staff was not overly friendly or accommodating, I would not recommend this hotel.
Danielle
2024 年 4 月に 2 泊滞在
2/10 (非常に不満)
Carrie Anne
家族旅行
2024 年 4 月 14 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
There was a strong smell in the room and we had to change hotels as they would not give us another room. The smell was like bleach type smell. Made us vomit and they did not accommodate us so we had to pay for another room at a different hotel at 11 pm