10/10 (非常に良い)
Angie、San Antonio
カップルで旅行, 家族旅行, 小さなお子様連れの家族旅行
2025 年 8 月 19 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Everything was good. Staffs were very helpful and friendly. The bellman with blue uniforms very kindness, I just stayed outside to wait for someone under the Sun, he brought the umbrella to cover me. Very thankful! All staffs at the reception desk helped me alot since I stayed there almost 4 weeks, therefore, I felt like they are family. This is my second time stay at this hotel. I just don’t like a bit about the parking at night time, they close the garage earlier than last year, I had to call them to open every night after 9pm, he asked me why I go out too late and why I came back late….(it was 10 or 11) I know I had 2 nights I came back at 1 but this is my vacation, I like to eat out at night time. And the hotel should open 24/24 without questions ask or attitude when I came back late. It makes me feel uncomfortably . I remember I didn’t have problem last year about the garage at night time, but this year….annoyed! (Problem only with the old man at the parking) for the other two young man were very nice, they helped me with my motorcycle every time I go out.
Anyway, I like this hotel because the location and all the staffs make me feel like home except the old man at the garage 😂 He needs to change his attitude otherwise people would feel uncomfortable
Angie
2025 年 7 月に 17 泊滞在