4/10 (不満)
Robert
カップルで旅行
2026 年 2 月 1 日
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
After booking for 3 days when we checked in were given a room on the 10th floor. Very nice room which we liked very much. To our surprise the next day we were contacted by the hotel and told we would be moved to a different room as they had made a mistake. We were moved to the 35th and this room was not so nice. Towels were worn thin no wash clothes or garbage can in the room until we requested them. Curtains had holes in them.Due to disruption in travel plans booked 1 more night and waited to check out and back in hopefully getting a different room but nope, was told that was the only room available as 40 or 50 others checked out at the same time. The front desk clerk ignored my request for a different room. If you’ve never had a room on the 35th floor of a busy hotel you spend so much wasted time in the elevator. Elevator would be full going down and it would pretty much stop on every floor while everyone was crammed in. Very poor experience for our first time in Nha Trang. For that reason would not recommend the Panorama Hotel.
Robert
2026 年 1 月に 1 泊滞在
