Newton Park

The location of the resort is within Disney gates and perfect for those visiting the parks! The property grounds are beautiful and well maintained. All staff members we encountered were pleasant and professional. Starbucks (higher prices) and restaurants on property. Our room … location didn’t make for a great stay (Tower 2, Room 546). The patio overlooks the pool equipment area and a pool/entertainment area just outside of that, with parties etc. several nights of our stay. The music was so loud you couldn’t sleep until they were done which usually wrapped up around 10 pm. The secondary bedroom wall was right next to the stairwell and while I was grateful for security checks, I wasn’t overly happy with them allowing both doors to slam shut repeatedly… every. single. morning @ 4:30 am !!! The issue was reported on multiple occasions and was finally solved on our last two nights (stayed 9 nights). Also, the washer/dryer is located in the master suite which makes it awkward when you need to do laundry in someone else’s space/bedroom and work around their shower, bathroom and sleeping schedules; very intrusive and awkward … we managed, but we would not stay in a room with this setup again; defeats the purpose of comfortably having freedom to wash during your stay (the washer/dryer was in a common area on our last stay). Even “updated” rooms seem dated. Still, we like the location in relation to the parks and will likely stay again when going to Disney.

Staff were lovely at check in and was VERY happy with the spacious accommodations for our family. However, simple and cheap updates to room and restaurants could really be used - I.e. paint refreshing, cleaning pictures hanging in hallways that have splatter marks of something on them, caulking replacement, fixing cabinets not closing or terribly askew, making sure TVs and remotes work, etc

We had excellent customer service from the front desk. Our room was recently updated but the bathrooms were lackluster. The proximity to Disney Springs is what makes this hotel great.