2/10 (非常に不満)
Betty
カップルで旅行
2025 年 7 月 25 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The outside of the property was beautiful at first glance. Both myself and my partner were staying only for one night.
The first issue was the lady who showed us to our room- as I was walking she asked “how far along are you?” To which I said “sorry? Who’s pregnant” and she replied “oh sorry, I just thought you were pregnant and I didn’t understand why your partner would’ve made you hold the bags” to which I replied “no”. Obviously quite an uncomfortable situation for both party’s, I wouldn’t say I’m on the heavier side as 20yr old size 12 but obviously she thought otherwise.
Second issue was our bathroom, as we walked in we noticed our bathroom was flooded also there was yellow marks near the toilet so my partner went down to let them know, to which they said they were going to sort it out. Later in the evening when we arrived the bathroom was still flooded and the marks were still there. Small things like the carpet feeling dirty/sticky, bad quality mattress and there was no hairdryer but we did have tea and coffee as well as complimentary soap in the bathroom.
I would give this a solid 4 out of 10, for £100+ a night I would expect a different approach to their guests.
Betty
2025 年 7 月に 1 泊滞在