2/10 (非常に不満)
Martina
出張
2025 年 11 月 2 日
良かった点 : 清潔度
気になった点 : スタッフとサービス、施設のコンディションと設備
I arrived at thia property on the Saturday evening at 5pm. There was a note at reception saying latw arrivals were to call a number. I wouldn't call 5pm a late arrival seeing as checkin was only from 3pm. I called the number a few times but the reception was bad. I finally spoke to someone who asked if i had a booking for bowling or the lodge. When I confirmed it was the lodge, a sour faced man appeared from the bar area. This mans demeanour had me feeling that I had interrupted him from whatever he was doing. I felt very uncomfortable and was made feel not at all welcome. I went to my room to work but couldn't connect my laptop as there was no wifi code so I had to go back downstairs to get the code which was stuck up on a piece of paper on the bar. Breakfast the following morning was lovely and the lady serving was very helpful. Unfortunately though at this stage the damage had been done so I checked oit and booked in elsewhere even though I had booked and paid for another 3 nights. I would suggest that this property put someone more welcoming on reception. I would never return
Martina
2025 年 10 月に 4 泊滞在