The Coach House

Property class: 3

Choose dates to view prices

Reviews

6.8 out of 10
The Coach House provides amenities like a garden and laundry facilities. Stay connected with free in-room WiFi.
The current price is ￥17,198
￥17,198 total
includes taxes & fees
Oct 6 - Oct 7

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Breakfast available
  • Laundry

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Superior Double Room

A neatly made bed with white bedding and two dark pillows, flanked by two bedside tables with lamps, against a floral wallpaper backdrop.

Superior Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

A neatly made bed with white linens and rolled towels, a grey tufted headboard, and a window with a view of greenery.

Deluxe Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Club Double Room

A hotel room with a bed, a nightstand, a framed picture, a wardrobe, and a mirror.

Club Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Club Twin Room

A neatly made bed with white and black bedding, a headboard, and two bedside lamps on wooden nightstands.

Club Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

You may also like

Ad
A large, historic building with symmetrical architecture, a central garden pathway, and outdoor seating areas.

Matfen Hall Hotel, Golf and Spa

Newcastle-upon-Tyne
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
9.0 out of 10, Wonderful, 174 reviews
The price is ￥70,554
￥84,665 total
includes taxes & fees
Oct 6 - Oct 7
Matfen Hall Hotel, Golf and Spa
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Newcastle-upon-Tyne is home to The Coach House. Belsay Hall, Castle and Gardens and Kielder Observatory are local attractions and those in the mood for shopping can visit Kirkharle Courtyard and Hexham Market Place. Visit our Otterburn travel guide
Map
NE19 1HE, England, Newcastle-upon-Tyne, Otterburn Hall Estate Otterburn

What's nearby

  • A stone wall meandering through a grassy landscape with rolling hills in the background.
    Northumberland National Park
    1 min walk - 0.0 km
  • A dirt path alongside a lake with a forested hill in the background.
    Kielder Water and Forest Park
    37 min drive - 32.4 km
  • A large steel bridge spanning a river with buildings and a dome structure in the background.
    University of Newcastle-upon-Tyne
    59 min drive - 62.4 km
  • Cragside
    38 min drive - 35.3 km
  • Newcastle Racecourse
    57 min drive - 62.8 km

Getting around

  • Newcastle Intl. Airport (NCL)
    57 min drive

Restaurants

  • William de Percy
    20 min walk
  • Redesdale Arms Hotel
    8 min drive
  • Camien Cafe
    9 min drive
  • Rochester Relish
    10 min drive
  • The Bay Horse
    16 min drive

About this property

The Coach House

  • Property highlights
  • The Coach House provides amenities like a garden and laundry facilities. Guests can connect to free in-room WiFi.
  • Other perks include:
    • Free self parking
    • Cooked-to-order breakfast (surcharge), smoke-free premises, and a TV in the lobby
    • Luggage storage
  • Room features
  • All guestrooms at The Coach House have amenities such as free WiFi.
  • More amenities include:
    • Bathrooms with showers and hair dryers
    • 32-inch LED TVs with satellite channels
    • Wardrobes/closets, mini fridges, and microwaves

Similar properties

A bedroom with a bed, a bedside table, a chair, a window with curtains, and a wall with a picture.
Citysteps Hotels Newcastle West
Elswick
  • Free WiFi
  • Housekeeping
8.2 out of 10, Very good, 96 reviews
The price is ￥6,954
￥8,900 total
includes taxes & fees
Oct 12 - Oct 13
Citysteps Hotels Newcastle West
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 10:00 AM for a fee: GBP 13 per person

Things to do

  • TV in common areas

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • Laundry facilities
  • Luggage storage
  • Virtual front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Thin carpet in room
  • Well-lit path to entrance

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with satellite channels

Food and drink

  • Microwave
  • Mini-fridge
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 7:00 PM
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 9:00 AM - 6:00 PM
Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and smart lock details; front desk staffed during limited hours
If you are planning to arrive after 12:30 PM please contact the property in advance using the information on the booking confirmation
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), smart lock

Pets

Pets allowed for an extra charge per accommodation, per day
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Children aged 18 and younger eat free breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • Visa

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately GBP 13 per person
  • A pet fee will be charged per accommodation, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators

Frequently asked questions

Is The Coach House pet-friendly?

Yes, pets are allowed at this property. A fee applies. Service animals are exempt from fees.

How much does it cost to stay at The Coach House?

As of Oct 3, 2026, prices found for a 1-night stay for 2 adults at The Coach House on Oct 6, 2026 start from ￥17,198, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is free at this property.

What time is check-in at The Coach House?

Check-in start time: 4:00 PM; Check-in end time: 7:00 PM.

What time is check-out at The Coach House?

Check-out is at 10:00 AM.

Where is The Coach House located?

Situated in Newcastle-upon-Tyne, this hotel is 2.8 mi (4.5 km) from Northumberland National Park and 12.3 mi (19.8 km) from Kirkharle Courtyard. Wallington Hall and Kielder Water and Forest Park are also within 20 mi (32 km).

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

The Coach House Reviews

6.8

6.6

Cleanliness

5.4

Amenities

7.4

Staff & service

5.8

Property conditions & facilities
Rating 10 - Excellent. 4 out of 18 reviews
Rating 8 - Good. 5 out of 18 reviews
Rating 6 - Okay. 5 out of 18 reviews
Rating 4 - Poor. 2 out of 18 reviews
Rating 2 - Terrible. 2 out of 18 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean, very friendly, warm, easy check in and quick responses. Free car park & WiFi. We stayed in a dog friendly room.
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities
The manager seva absolutely makes this hotel , from The moment we opened the door to leaving , nothing was to much trouble , his breakfasts are cooked to order and to perfection. Hotel itself could do with some updating and the kitchen isn't open for evening meals , this is a hotel that's not in walking distance to any restaurants , seva recommend a Indian restaurant that could deliver and it was gorgeous, so make sure your prepared The hotel was perfect for us as we were on the motorbike and theres some beautiful roads and scenery Behind the hotel are some self contained cabins ( not part of the hotel ) and behind those is a beautiful area with a pond and picnic tables We would absolutely go back to this hotel Parking is at the side of the hotel , the hotel is up a tree lined drive way and not once did we worry about the bike.
Stayed 3 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities

The Coach House Otterburn

Room was comfortable & clean, but quite small. Lovely grounds & woodland to walk in or have picnics. Very good base to tour the National park
Stayed 2 nights in Aug 2025
Verified review

8/10 Good

Liked: Amenities
lovely clean room
Stayed 2 nights in Aug 2025
Verified review

6/10 Okay

Disliked: Amenities, property conditions & facilities
Cheap, but lots of small issues: Lock on room kept randomly beeping until I changed rooms Windows wouldn’t fully shut Tv remote not working Bedside lamps not working Main bedroom light flickering and buzzing Not that clean, particularly the bathroom View of a boarded up ruin of a hotel opposite But… nice and quiet at night A comfy bed Great parking
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Set in beautiful surroundings, full of birds, deer and red squirrels. Room was pleasant, clean and spacious. Lovely friendly gentleman looked after us and gave us great information about the local area. Very peaceful place to stay, great value for money and would definitely stay again
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room , slept well. Easy parking. Accommodation just a short drive out of the village where we attended a wedding. Good value
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Staff & service, room comfort
Easy parking. Friendly host
Stayed 1 night in Oct 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Nothing like described But we paid £60 a night room was pretty good comfy bed and en-suite sky to some where to get your head down after daily travels bargain .
Stayed 3 nights in Aug 2025
Verified review

6/10 Okay

Liked: Cleanliness
The bed was soft, one size. Personel was only one men, very kind. There is only breakfast, no dinner..For one or two nights is oke. You can walk in the park or in Notterburn self.
Stayed 2 nights in Jun 2025
Verified review

4/10 Poor

Disliked: Staff & service, amenities, property conditions & facilities
It advertised meals but only did breakfast and the hot water took 10 to 15 minutes to reach the shower which was not explained at the beginning of our stay. Bedside lamps not working. Two single beds pushed together to make a deluxe double bed with a hard ridge down the middle. Would not recommend this to anyone.
Stayed 2 nights in Aug 2025
Verified review

6/10 Okay

Disliked: Cleanliness, property conditions & facilities

Poor

This could be a fantastic hotel but unfortunately the facilities are very lacking. This hotel doesn’t serve lunch or evening meals as they don’t have a chef yet. As this place is a bit out of the way it wasn’t what we were expecting. We had paid for 2 nights but left after 1. We booked a deluxe room with garden view. Deluxe it definitely was not. The shower cubicle had the previous guest hair on the walls. Not for us and we wouldn’t return. Could be a fabulous place. Hats off to the guy running the place who seems to be the receptionist, cleaner, barman & breakfast cook rolled into 1.
Stayed 2 nights in Aug 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I rarely leave negative reviews for independent B&Bs, but this stay was extremely disappointing. The room I was allocated was not the room type I had booked. It was advertised as a double room but was actually two single beds pushed together, leaving an uncomfortable gap between them. The room itself had several maintenance issues. There was a bad smell coming from the drain, the TV lost signal for most of our stay, the blind was broken and permanently stuck open, and the ground-floor window was broken and could be opened from outside, creating a genuine security concern. What made the experience particularly frustrating was the complete lack of staff presence. I reported the issues on the first morning and was told someone would get back to me. Nobody ever did. No one inspected the room, offered an alternative, or even provided an update. In fact, staff were so absent that we only saw someone a couple of times during the entire stay. The whole place had a strange atmosphere because there was rarely anybody around. There is supposedly a bar and kitchen on site, but these might as well not exist if there is nobody available to serve guests or assist with problems. I appreciate that maintenance issues can happen, but ignoring guests when those issues are reported is not acceptable. The lack of customer service, combined with the poor condition of the room, meant this was not an enjoyable stay and certainly not good value for money.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025