Good day Tomoo, we appreciate your rating and are honored to have you as our guest. Thank you for choosing us!

Thank you for taking the time to share your feedback and for choosing PUBLIC. We're pleased to see your overall rating of 4/5, and we appreciate your insights.Your feedback is invaluable as we continuously strive to enhance our guests' experiences. If there are specific areas where you believe we can improve or any additional details you'd like to share, we'd love to hear more. Your input guides us in refining our services and ensuring future stays are even more enjoyable.We hope to have the opportunity to welcome you back to PUBLIC for an enhanced experience.Best regards,PUBLIC Management Team

Dear Yuji,Thank you so much for your glowing 5/5 review! We're thrilled to hear that your stay at PUBLIC exceeded expectations.Your kind words mean the world to us, and we'll be sure to share them with our team. It's fantastic to know that our accommodations and services made your visit memorable.We appreciate your feedback and look forward to hosting you again soon. Safe travels!Warm regards,Eden JamesPUBLIC Team

Chihiro,Thank you for taking the time to share your feedback with us. We sincerely appreciate your honest review and would like to express our apologies for any shortcomings you experienced during your stay.We take all guest feedback seriously, as it provides valuable insights into areas where we can improve our services. We regret that we fell short of your expectations, and we would like to assure you that we are taking immediate steps to address the issues you raised.If you could provide us with more specific details about your concerns, it would be immensely helpful for our team to investigate and make the necessary improvements. We are committed to ensuring that all our guests have a positive and comfortable experience, and your feedback plays a crucial role in this process.Please feel free to reach out to our customer service team directly so that we can further discuss your concerns and work towards resolving any outstanding issues. We genuinely value your input, and we hope to have the opportunity to welcome you back in the future, providing you with the exceptional experience that we strive to deliver to all our guests.Thank you again for bringing your concerns to our attention, and we appreciate your understanding as we work to enhance our services.Warm regards,Leilani NoconPUBLIC Hotel Manager

Shintaro, thanks for sharing your experience. We hope to see you again soon!

Super! thank you, Ryuta! Looking forward to your next visit.

Thank you for your review, Reiko! We look forward to your next stay!

レビューありがとうございます！近い将来またお会いできることを楽しみにしています！

Thank you for choosing PUBLIC!We hope to see you again soon!

Thank you for taking you time to share your experience. We look forward to hosting you in the future.

Thank you so much for your feedback. We look forward to hosting you in the future.

Hey Chiaki, We noticed your low rating and would love to connect to see what issues, if any, you encountered with us at PUBLIC. We hope to hear from you.

Thank you, Tetsu, for the positive review!

Thank you taking the time to review us. We appreciate your feedback and hope to have the opportunity to welcome you back again soon for a 10/10 experience! Kira Drumm Director of Service Excellence

Thank you for this great rating! Kira Drumm Director of PUBLIC Service

We greatly appreciate your glowing review! It's wonderful to hear that you had such a positive experience at our hotel. Our team works hard to create a memorable and enjoyable stay for all our guests, and we're delighted that you found everything to your satisfaction. Thank you for choosing to stay with us, and we look forward to welcoming you back for another exceptional stay in the future!

Thank you for taking the time to share your feedback! We're thrilled to hear that you had a five-star experience during your stay at our hotel. Providing excellent service and ensuring our guests have a comfortable and enjoyable stay is what we strive for every day. We're delighted that we could exceed your expectations, and we hope to have the pleasure of hosting you again soon for another outstanding stay!

I'm thrilled to hear you had such a wonderful experience! It's always a delight when the staff go above and beyond to make your stay enjoyable. If you need any more recommendations or assistance, feel free to ask!

It sounds like you had an absolutely enchanting experience at Public! It's fantastic to hear that the ambiance, drinks, rooms, and grounds all contributed to creating a sultry vibe. And having attentive staff like Dante and Jessie at the front desk truly makes all the difference in ensuring a memorable and enjoyable weekend. It's clear that Public has left a lasting impression on you, and I'm sure they'll be thrilled to welcome you back every time you visit the city!

I appreciate your feedback and I'm glad to hear you enjoyed the amenities and activities during your stay. Your comments about the luggage storage system and overall service level are duly noted. We're constantly striving to enhance our guest experience, and your insights are invaluable in this process. Rest assured, we'll be addressing these concerns to ensure a more seamless and accommodating stay for all our guests in the future. We hope to have the opportunity to welcome you back and provide you with an even better experience next time.

We're truly grateful for your glowing review! It's fantastic to know that you had a wonderful experience during your time with us. Creating memorable and enjoyable stays for our guests is what motivates us, and we're thrilled that we succeeded in providing you with a five-star experience. Thank you for choosing our hotel, and we eagerly anticipate the opportunity to welcome you back for another exceptional stay in the future!

We're absolutely thrilled to receive your glowing five-star review! It's incredibly rewarding to know that we were able to make your stay with us truly exceptional. Our team works hard to ensure every guest has a wonderful experience, and we're delighted that we succeeded with you. Thank you for choosing our hotel, and we look forward to the opportunity to welcome you back for another fantastic stay in the future!

We're truly honored by your glowing five-star review! It's fantastic to hear that you found our property beautiful and our staff amazing. Providing a serene and welcoming environment, coupled with exceptional service, is what we aim for. Your kind words serve as tremendous encouragement for our team. Thank you for acknowledging our efforts, and we can't wait to welcome you back to our lovely property and to continue providing you with exceptional service during your future stays!

Dear Aleta Scott,Thank you for selecting Public. We deeply regret to learn that your experience did not align with your expectations. Please note that our robes are readily available upon request, and we also offer bath towels in our Essentials closet, which are likewise available upon request.Could we kindly inquire whether you sought additional items during your stay? Moreover, were your towels refreshed during room servicing? Your feedback is invaluable in ensuring that we continuously enhance our guests' experiences. Please do not hesitate to inform us of any further details.

Thank you so much for your kind words! We're thrilled to hear that you're enjoying our community workspaces and finding them to be a wonderful way to meet new people during your time in New York. Our team takes great pride in providing exceptional service and maintaining a clean and inviting environment for our guests. We strive to create a space that balances minimal design with excellent craftsmanship, aiming for a peaceful and chic atmosphere. We appreciate your feedback and look forward to continuing to exceed your expectations during your stay with us!

I'm truly sorry to hear about your disappointing experience at our hotel. Please know that this falls short of the high standards we strive to maintain for our guests. May I ask which staff spoke to you at check-in? Your feedback is invaluable in helping us address these issues promptly and improve our service. Rest assured, we will address the attitude and behavior of our staff members, as well as the safety concerns you've mentioned regarding the room amenities. Thank you for bringing these matters to our attention, and we hope to have the opportunity to restore your faith in our hotel during any future visits.

Thank you so much for your kind words! We're thrilled to hear that you enjoyed your stay with us and that our location and amenities met your needs. We'll be eagerly awaiting your return, and don't forget to take advantage of our parking discount again next time! If there's anything else we can do to make your future stays even more enjoyable, just let us know. Safe travels until we see you again!

Thank you so much for your kind words! We're thrilled to hear that you've enjoyed your stay with us at PUBLIC. Our team works hard to create a welcoming and stylish environment for our guests, and it's wonderful to know that you found our design and amenities to your liking. We strive to provide a unique experience that goes beyond the typical tourist hotel, and it's fantastic to hear that we've succeeded in creating a space that you find inviting and alluring. We hope to have the pleasure of hosting you again in the future!

Dear Caroline - We genuinely regret that your experience with us fell short of your expectations. We're committed to making things right, which is why we adjusted your rate, gave you an upgrade along with a discount and complimentary upgrade for your next stay. We sincerely hope you'll consider giving us another chance to exceed your expectations.

Thank you for your feedback. We are glad that the location made your stay convenient.

Thank you for your feedback. We're delighted to hear that you appreciated the design of our social spaces and found the room lighting to be satisfactory.We're sorry to learn, however, that the room amenities did not meet your expectations and that you found the space to be too small. Your feedback is invaluable to us as we continuously strive to enhance the guest experience.We will certainly take your comments into consideration for future improvements. If there's anything else you'd like to share or if we can assist you further, please don't hesitate to let us know.

Travis, Thank you for taking the time to share your positive experience with us! We're thrilled to hear that you found PUBLIC to be a beautiful hotel and that our convenient subway access made your stay even more enjoyable. It's wonderful to know that we've become your go-to accommodation whenever you're in lower Manhattan. We look forward to welcoming you back on your next visit!Best Wishes, Eden JamesPUBLIC Service Team

It sounds like you had a wonderful experience overall at the hotel! The ambiance of the communal areas and the convenience of the bar and breakfast snack shop certainly added to your enjoyment. It's great to hear that the location worked well for exploring Soho/Noho and Bleeker Street areas, offering plenty of options for shopping and dining. Your note about noise from shared doors is valuable information for future guests, and it's helpful that you mentioned the accessibility to subway stations for getting around. Thank you for sharing your feedback, and we're delighted that you had a lovely stay with us!

Thank you so much for your kind words! We're delighted to hear that you enjoyed our location view. We strive to provide our guests with an unforgettable experience, and it's wonderful to know that we succeeded in doing so during your stay. We hope to have the pleasure of welcoming you back soon for another memorable visit!

Julie, Thank you so much for taking the time to share your wonderful feedback following your recent stay at PUBLIC. We are thrilled to hear that you loved our rooms, found our staff exceptional, and enjoyed our prime location.Creating a comfortable and inviting atmosphere is at the heart of what we do, and we're delighted that you found our rooms to your liking. From the modern amenities to the thoughtful touches, we strive to ensure that our guests feel right at home during their stay with us.Our team works tirelessly to provide warm and attentive service, and we're thrilled that their efforts made a positive impact on your experience. Your kind words will serve as motivation for them to continue delivering exceptional service to all our guests.Location is indeed key, and we're glad you found ours convenient. Being situated in such a prime spot allows our guests to easily explore the best that [location] has to offer, whether it's dining, shopping, or sightseeing.We truly appreciate your feedback and your decision to stay with us at PUBLIC. Should your travels bring you back to [location], we would be honored to welcome you again for another memorable stay.Warm regards,Eden JamesPUBLIC Service Team

Dear Josophia,I'm sorry to hear about your disappointing experience at the hotel. It sounds like the ambiance of the common areas didn't quite compensate for the privacy issues you encountered in your room. Your feedback regarding the translucent bathroom door and thin adjoining door is valuable for the hotel's management to address, especially for guests seeking a comfortable and private stay. It's understandable that such issues would impact your enjoyment of the trip, particularly when traveling with family.

Dear RaelynnThank you immensely for your exceptional 5/5 review of your recent stay at PUBLIC. We are elated to hear that your experience with us met and exceeded your expectations.It brings us immense joy to learn that you found our hotel to be a haven of comfort and relaxation. Providing a tranquil environment where guests can unwind and rejuvenate is one of our top priorities, and we are thrilled that you were able to fully embrace that ambiance during your stay.Our team takes great pride in delivering top-notch service to each and every guest, and your kind words serve as a testament to their dedication and hard work. We are thrilled to hear that their efforts contributed to making your stay memorable and enjoyable.At PUBLIC, we are committed to providing a seamless and enriching experience for our guests, and we are delighted to hear that you found our amenities to be exceptional. Whether it's our well-appointed accommodations, delectable dining options, or state-of-the-art facilities, we strive to offer everything needed for a remarkable stay.Your feedback is incredibly valuable to us as it helps us to continuously improve and refine our services. We sincerely appreciate you taking the time to share your thoughts and experiences with us.Once again, thank you for choosing PUBLIC for your stay. We are immensely grateful for your patronage and look forward to welcoming you back for another exceptional experience in the near future. Also, Happy belated birthday!Warm regards,Eden James PUBLIC Service Team

Dear VictoriaThank you immensely for your exceptional 5/5 review of your recent stay at PUBLIC. We are elated to hear that your experience with us met and exceeded your expectations.It brings us immense joy to learn that you found our hotel to be a haven of comfort and relaxation. Providing a tranquil environment where guests can unwind and rejuvenate is one of our top priorities, and we are thrilled that you were able to fully embrace that ambiance during your stay.Our team takes great pride in delivering top-notch service to each and every guest, and your kind words serve as a testament to their dedication and hard work. We are thrilled to hear that their efforts contributed to making your stay memorable and enjoyable.At PUBLIC, we are committed to providing a seamless and enriching experience for our guests, and we are delighted to hear that you found our amenities to be exceptional. Whether it's our well-appointed accommodations, delectable dining options, or state-of-the-art facilities, we strive to offer everything needed for a remarkable stay.Your feedback is incredibly valuable to us as it helps us to continuously improve and refine our services. We sincerely appreciate you taking the time to share your thoughts and experiences with us.Once again, thank you for choosing PUBLIC for your stay. We are immensely grateful for your patronage and look forward to welcoming you back for another exceptional experience in the near future.Warm regards,Eden James PUBLIC Service Team

Thank you so much for your kind words! We're delighted to hear that you enjoyed your stay with us. Our team works hard to provide a comfortable and enjoyable experience for all our guests, and we're thrilled to know that you appreciated the amenities like the cafe/deli and rooftop bar. We hope to have the pleasure of welcoming you back again soon! If there's anything else we can do to make your next stay even more memorable, please don't hesitate to let us know

Thank you for taking the time to provide feedback regarding your recent stay at our hotel. We deeply apologize for the disappointment you experienced during your visit. As the front office supervisor, I take such feedback seriously as it helps us to continually improve our services and offerings.First and foremost, please accept our sincerest apologies that your experience did not meet your expectations. We strive to provide our guests with exceptional comfort and service, and it is disheartening to learn that we fell short of achieving this during your stay.Regarding your concerns about the bedding quality and amenities, I assure you that we will address these issues promptly with our housekeeping and maintenance teams to ensure that our guests receive the level of comfort and amenities they rightfully expect. Maintaining the standard of our accommodations is paramount to us, and we regret that we did not meet this standard during your visit.Once again, we apologize for the inconvenience caused and thank you for bringing these matters to our attention. If you have any further concerns or would like to discuss your experience in more detail, please feel free to contact us directly.

Dear Alexander,Thank you so much for sharing your fantastic experience at PUBLIC! We're thrilled to hear that you had a great stay and that our amenities exceeded your expectations.Simba from our front desk is indeed a gem, and we're delighted to hear that he went above and beyond to assist you during your stay. Providing exceptional service is at the core of what we do, and it's wonderful to hear that Simba's dedication made a positive impact on your experience. We'll be sure to pass along your kind words to him and the rest of our team.We're thrilled to know that you plan on staying with us again during your next visit to New York. We can't wait to welcome you back to PUBLIC and provide you with another memorable experience. Should you need anything at all, please don't hesitate to reach out to us.Warm regards,Eden JamesPUBLIC Service Team

Thank you so much for your fantastic review! We're thrilled to hear that you had a five-star experience during your stay with us. Providing exceptional service and ensuring our guests feel comfortable is our top priority, and we're delighted that we met your expectations. We hope to have the pleasure of welcoming you back for another outstanding stay in the future!

Thank you so much for taking the time to share your positive feedback with us! We are thrilled to hear that you loved your stay at our hotel.Once again, thank you for your kind words. We look forward to hosting you again in the future!

Thank you for sharing your feedback with us, and please accept our sincere apologies for the disappointing experience you had during your recent stay at our hotel. Your feedback is invaluable to us as it helps us identify areas for improvement.Please know that your feedback has been shared with our team, and we will take immediate steps to address these issues to prevent similar occurrences in the future.

Thank you for your wonderful feedback! We are delighted to hear that you enjoyed your stay with us and that our service and property met your expectations.We look forward to welcoming you back soon!