ロビーラウンジ

OYO タイムズ スクエアの口コミ

4 out of 5
OYO タイムズ スクエア
157 West 47th Street, New York, NY

口コミ

7.4

良い

評価 10 - 1014 件の口コミ中 349 件が非常に良い" "
評価 8 - 1014 件の口コミ中 285 件が良い" "
評価 6 - 1014 件の口コミ中 176 件が普通" "
評価 4 - 1014 件の口コミ中 107 件が不満" "
評価 2 - 1014 件の口コミ中 97 件が非常に不満" "

8.0/10

清潔度

8.4/10

スタッフとサービス

6.6/10

設備とサービス

7.2/10

施設のコンディションと設備

7.6/10

環境への配慮

口コミ

2/10 (非常に不満)

Jun

2023 年 10 月に 6 泊滞在
Customer Serviceからの返信 (投稿日 : 2023 年 11 月 6 日)
We appreciate your feedback, Jun.We regret that your time with us didn't meet your expectations. We hold ourselves to a higher standard so we do hope you allow us the opportunity to share a more positive experience with you soon.

4/10 (不満)

KATSUHIKO

2022 年 6 月に 1 泊滞在
Charlieからの返信 (投稿日 : 2022 年 7 月 3 日)
We are disappointed you didn't enjoy your stay with us we take great pride in providing exceptional service to all of our guests.

10/10 (非常に良い)

Chandra

Ok
2024 年 5 月に 2 泊滞在

6/10 (普通)

Marguerite N

家族旅行
Room was beat up badly. One of the beds springs were so bad, every move was really loud. The vent above the bed hadn't been cleaned in a long time. Front Desk staff efficient at task but not warm at all. I called to sée if they had a charger to borrow and was told no..only my one personal charger and I don't want to give you that. Then I found there is a charging station behind the biggest phone ever ...phone takes up whole nightstand lol. On check in I was told we were upgraded to a double bedded room...which is what I booked. Don't know what this could have been upgraded from. Tiny (which i expected from booking) best up. And scaffolding covering windows due to construction. Walls are beat up and tired.
2024 年 5 月に 1 泊滞在

8/10 (良い)

Sara

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Overall clean and would stay again: bathroom could use some maintenance on the grout. Window sill in room and bathroom were nice and deep - able to use the one in the room as a luggage rack and the one in the bathroom was great for holding toiletries/toiletry bag. Staff were friendly and helpful.
2024 年 5 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 27 日)
Sara, thank you for your feedback. The team members at OYO Hotel Times Square are delighted to hear you found everything clean and our window sills useful for your belongings. We also appreciate your comments about the bathroom and will take them into consideration. We're looking forward to your next stay with us!

10/10 (非常に良い)

taylor

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great price, great size rooms for NYC and pretty quiet considering where u are. Complimentary earplugs if you're a light sleeper. Stay here, especially if its your first time im time square.
2024 年 5 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 26 日)
Taylor,Thank you for your fantastic feedback! It’s wonderful to hear you appreciated the spacious rooms and the quiet atmosphere at OYO Hotel Times Square. We're glad you enjoyed our complimentary earplugs as well. We look forward to welcoming you back for another great stay!

4/10 (不満)

Kevin

カップルで旅行
良かった点 : 清潔度
気になった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
The hotel has their own taxi transportation and the lady was very rude she was talking with someone on the phone with us in the car and start speaking in Spanish thinking that we didn’t know or speak in Spanish and we understand everything because that’s our native language.
2024 年 5 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 24 日)
Kevin, it is very concerning to hear about your experience with the transportation service. The team aims to provide respectful and professional service at all times. Your feedback is appreciated and will be used to help improve our services. Thank you for bringing this to our attention.

4/10 (不満)

Joshua

良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
2024 年 5 月に 2 泊滞在
AMからの返信 (投稿日 : 2024 年 5 月 25 日)
Thank you for choosing our hotel property for the duration of your stay. We are deeply saddened that we failed to meet your expectations. We invite you back in hope for a second chance to not only meet but exceed your expectations.

6/10 (普通)

Alvaro

良かった点 : 清潔度、施設のコンディションと設備
2024 年 5 月に 1 泊滞在
AMからの返信 (投稿日 : 2024 年 5 月 25 日)
Thank you for choosing our hotel property for the duration of your stay. We appreciate the positive feedback and are looking forward to your return. Safe Travels.

4/10 (不満)

Christopher

気になった点 : 清潔度、施設のコンディションと設備
2024 年 4 月に 2 泊滞在
AMからの返信 (投稿日 : 2024 年 5 月 25 日)
Thank you for choosing our hotel property for the duration of your stay. We are deeply saddened that we failed to meet your expectations. We invite you back in hope for a second chance to not only meet but exceed your expectations.

6/10 (普通)

Iris

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very clean, helpful and friendly staff. Very convenient location, close to train stations, walking distance to Times Square, Broadway, good restaurants and attractions nearby. Room was small but adequate for good sleep and shower. We were out most of the time, so it was just what we needed.
2024 年 5 月に 6 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 23 日)
Iris, thank you for taking the time to share your feedback. It's great to hear that you found the location convenient and our team members helpful and friendly. We're glad the room met your needs for a comfortable stay. We hope to have the opportunity to welcome you back in the future.

2/10 (非常に不満)

Eugene

気になった点 : 清潔度、スタッフとサービス
2024 年 5 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 24 日)
Eugene, thank you for your feedback. It is unfortunate to hear that your experience did not meet expectations. If there were specific issues affecting your stay, we would appreciate details so that we can address them. We hope to have another opportunity to provide a better experience in the future.

10/10 (非常に良い)

Andrew

家族旅行, グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
I would have liked to have a bit more information regarding the return of my deposit. I still have not received it.
2024 年 5 月に 3 泊滞在
AMからの返信 (投稿日 : 2024 年 5 月 22 日)
Thank you for choosing our hotel property for the duration of your stay. We appreciate the positive feedback. Regarding the deposit, please allow 3 - 5 business days for the return.

2/10 (非常に不満)

Sanjayjee

家族旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Squeaky spring bed. Janitors banging at the door and opening it without my consent even before check out time. I'd strongly recommend not staying there.
2024 年 5 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 19 日)
Sanjayjee, thank you for sharing your feedback. The concerns you mentioned are taken seriously, and the team will be looking into these matters. We strive to ensure our guests have a comfortable experience, and we regret that this was not the case for you. Your recommendation has been noted.

8/10 (良い)

Adam

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
A great place for a first time visit to New York. While the rooms are basic and quite small, you spend such little time at your hotel it has very little impact. Great nights sleep each night and the staff were very friendly, including storing our luggage and offering providing us a car service to JFK airport heading home. The deposit required was $100 a night which while it is annoying it seems to be common in NYC and so it didn’t overly bother me. Debit cards take longer to be refunded and I hope to receive my deposit back shortly. If you like luxury and comfort this place would not be for you but if all you want is a base in the perfect location then it’s great. Thanks for a great stay during our 5 nights trip.
2024 年 5 月に 5 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 14 日)
Adam, it's uplifting to know you found the OYO Hotel Times Square to be a satisfactory base for your New York visit due to its prime location. We're glad the nightly rest and the friendliness of our team members met your expectations. Please bear with us regarding the deposit - it is indeed a standard practice in the city. We hope to have that sorted for you very soon. We look forward to welcoming you back on your next visit.

6/10 (普通)

QIAO

家族旅行
Very small. Hotel class doesn’t meet the price
2024 年 5 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 14 日)
QIAO, we appreciate your feedback. It's regrettable to hear that our accommodations did not meet your expectations in terms of size and value. Your concerns will serve as valuable pointers for improvements. We hope that the rest of your experience at the hotel was satisfactory and would still welcome the opportunity to give you a superior stay in the future.

4/10 (不満)

Nasrin Kahani

グループ旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Super noisy, the place is a rundown. Staff are nice . Would never go back to this place again
2024 年 5 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 12 日)
Nasrin Kahani, we regret to hear your feedback about noise levels and the condition of our building. However, it's encouraging to know our team members were pleasant to interact with. Your comments provide valuable insights, which we certainly will keep in mind for our continuous improvement plans. While your recent stay fell short of your expectations, we hope you would reconsider a visit in the future to witness the enhancements we've made.

8/10 (良い)

Jenna、Summerside

Location was excellent
2024 年 5 月に 4 泊滞在
AMからの返信 (投稿日 : 2024 年 5 月 8 日)
Thank you for choosing our hotel property for the duration of your stay. We are excited to hear that you enjoyed your stay with us and are looking forward to your return. Safe Travels.

8/10 (良い)

Karen

2024 年 4 月に 1 泊滞在
AMからの返信 (投稿日 : 2024 年 5 月 21 日)
Thank you for choosing our hotel property for the duration of your stay. We appreciate the positive feedback and are looking forward to your return.

10/10 (非常に良い)

angelica

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Hotel vicinissimo a times.square, pulito e personale gentile. La camera era un pò piccolina ma aveva tutto il necessario.
2024 年 4 月に 6 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 30 日)
Angelica, grazie per aver condiviso la tua esperienza positiva all'OYO Hotel Times Square. Apprezziamo il tuo feedback sulla nostra comoda posizione, sulla pulizia e sulla cortesia dei membri del team. È bello sapere che, nonostante le dimensioni modeste della stanza, hai trovato tutto ciò di cui avevi bisogno. Speriamo di darvi il benvenuto di nuovo in futuro.

4/10 (不満)

Colin

家族旅行
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Very noisy location… too close to crowds of people. Also hotel was under renovation and front obscured by scaffolding. At checking in … additional daily service fees added to cost ( after already paying for the room for the week) and charged to my credit card. This service fee was not disclosed at time I made the reservation. Also a $500 dollar hold on credit card in case someone in the room smoked- I had 3 children in my party and did not budget on having a $500 holed applied to my card. Beds were terrible and cheap metal framed -they creaked when someone moved and were very unstable. I kept feeling a leg would break off. Mattresses were thin and lumpy. Electric outlets mostly did not work and phone chargers fell out or disconnected when not held in by hand. Elevators were very small and extremely slow - one near lobby … the other unmarked and hidden around a corner where renovations were happening.
2024 年 4 月に 5 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 29 日)
Colin, we appreciate you taking the time to provide feedback about your recent stay. It's unfortunate to hear about the unexpected aspects, particularly the surroundings, ongoing upgrades, and additional charges. We strive to make our booking process as transparent as possible, and we'll re-evaluate this to ensure clarity.We deeply regret that the comfort and condition of your beds did not meet expectations. As for the issues with the electrical outlets and elevator, they are not reflective of our standard. Your comments will be passed onto our team members to address these matters effectively.We appreciate your feedback and hope for the opportunity to better serve you in the future. Your experience matters and we understand there's much room for improvement. We hope to provide a more enjoyable experience during your next visit.

4/10 (不満)

Reginald

気になった点 : 清潔度、施設のコンディションと設備
2024 年 4 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 29 日)
Reginald, while it's disheartening to see your rating, be assured we are eager to better our services moving forward. Your feedback can drive us towards that improvement. We appreciate your time and hope to learn from your experience. Thank you for staying with us. We look forward to having another chance to better serve you next time.

8/10 (良い)

Annabelle

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This hotel was so close to all of our Broadway shows and a couple subway stops. Very convenient! The hotel itself was fairly bare bones, but we didn't mind that for the price and the location. We could have used hotter water in the showers, though!
2024 年 4 月に 4 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 25 日)
Annabelle, thank you for sharing your experience at OYO Hotel Times Square. We're delighted that you found our location to be perfect for your Broadway shows and appreciated the value we offer. Your feedback regarding the shower temperature has also been noted and will be shared with our maintenance team. Your comfort is important to us and we hope to meet all your expectations on your next visit.

6/10 (普通)

Joseph

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
was better then average , and was quite for most of the time will be going back there again
2024 年 4 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 24 日)
Joseph, it's heartening to know that you found your stay at OYO Hotel Times Square to be better than average and appreciated the peaceful environment. We're equally excited for your return visit, and we aim to surpass your expectations next time around. Safe travels until then!

10/10 (非常に良い)

Kijung

良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Great
2024 年 4 月に 4 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 21 日)
Thank you for the excellent rating, Kijung!Our goal is to go above and beyond to ensure our guests have a memorable experience at OYO Hotel Times Square! We look forward to hosting you again soon.

10/10 (非常に良い)

Ivonne

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Good experience
2024 年 4 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 19 日)
Ivonne, it's delightful to hear you had a positive encounter at the OYO Hotel Times Square. We're honored to have provided an enjoyable stay and look forward to welcoming you back soon.

4/10 (不満)

Emmanuel

良かった点 : スタッフとサービス
気になった点 : 清潔度
Rooms are as basic as it could get and cleanliness was lacking.
2024 年 4 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 19 日)
Emmanuel, we regret to hear that your expectations were not met particularly with regard to the basic nature of your room and the level of tidiness. It's our aim to provide comfortable, clean spaces for all our guests. Your feedback has been noted and we want to assure you that the necessary steps are being taken to address these concerns. We aim towards improvement and your satisfaction in future stays.

6/10 (普通)

Aryn

良かった点 : 清潔度、スタッフとサービス
気になった点 : 設備とサービス、施設のコンディションと設備
Needs a facelift. Amenities are lacking- no ice machine, no mini fridge and couldn’t set room temp independently. It was too hot! Rooms are tiny, which was fine as we weren’t in them long but the pictures are deceiving for sure. No view. Our window looked right into another room’s window. Elevator was very slow and tiny - 3 people max. Staff was friendly though and they do store luggage on day of arrival and departure. Could walk to virtually all the major theatres. Half a block from Times Square which was convenient.
2024 年 4 月に 4 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 18 日)
Aryn, thank you for your constructive feedback. It's wonderful to hear that our team members made a positive impression and you found the hotel's location convenient for your needs. We understand there were elements of your stay that didn't fully meet your expectations, such as room sizing and certain amenities. Our team continuously strives to enhance our guest experience, and your comments will certainly guide our ongoing improvements. We hope you give us another opportunity in the future to demonstrate our commitment to your comfort.

2/10 (非常に不満)

Lia

気になった点 : 清潔度、施設のコンディションと設備
2024 年 4 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 19 日)
Lia, it appears your recent stay didn't meet your expectations. We wish you could share more details about the concerns you faced, as it would have given us an opportunity to address them. Your feedback matters to us as we are working continuously to improve our guest experience. We hope we'll have another chance to serve you better in the future.

10/10 (非常に良い)

Suzy

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Right at TIME SQUARE!
2024 年 3 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 2 日)
Suzy, we are thrilled that you appreciated OYO Hotel Times Square's prime location. We hope to welcome you back again soon for another memorable stay.

8/10 (良い)

Namrata

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 6 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 12 日)
Namrata, it's great to see a four-star rating for OYO Hotel Times Square. We're glad your stay with us was satisfactory, and we strive to make the next one even better. Thank you for choosing us, and we look forward to welcoming you back.

10/10 (非常に良い)

Chloe

家族旅行
良かった点 : 設備とサービス
Staff was so friendly. Room clean and bed comfortable. Would recommend. We parked at the Robo lot a couple of doors down - very convenient. Dunkin’ right across the street. Short walk to the shows.
2024 年 4 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 9 日)
Chloe, it's great to hear that you found our team members friendly, and your room clean and comfortable at OYO Hotel Times Square. We are thankful for your recommendation and that you found the parking convenient and location suitable. We hope to have the pleasure of serving you again.

4/10 (不満)

Kadejra

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
It’s okay for last minute ditch wouldn’t stay there again though
2024 年 4 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 7 日)
Kadejra, we appreciate your feedback and acknowledge your views on the last-minute accommodation. We're striving to offer an experience that makes every guest eager to return. Your sentiment will certainly provide valuable insights in areas that may require improvement. Thank you for selecting us during your unexpected circumstances.

10/10 (非常に良い)

Brandon

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Affordable option in the middle of time square. I was very comfortable during my 3 day stay.
2024 年 3 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 6 日)
Brandon, we're thrilled to know that you found OYO Hotel Times Square to be an affordable and comfortable option. Your positive feedback is sincerely appreciated and we look forward to hosting your next stay. Safe travels until then.

6/10 (普通)

Alma

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Location
2024 年 3 月に 6 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 5 日)
Alma, your brief mention of location suggests it played a role in your experience. We hope there were aspects of your stay that were positive, and any concerns you had are welcomed to help us improve. We strive for a better experience for our guests and appreciate your insights.

2/10 (非常に不満)

Donnte

家族旅行
気になった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
I booked the deluxe king suite and it was extremely small!! The bed was very flimsy and the room stink!! I will never recommend this hotel to anyone!!!
2024 年 3 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 5 日)
Donnte, we regret to see that your recent stay did not meet expectations. It's unfortunate that you found the size of the suite inadequate and experienced discomfort with the bed's stability. Also, regarding the unpleasant room odor, this is not a usual occurrence at our hotel. We appreciate all feedback and will strive to make the necessary improvements. Thank you for taking the time to share your experience with us.

2/10 (非常に不満)

Chivonne

カップルで旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The shower did not drain and I was standing in 16inches of water in the shower. There was mold in our carpet. The room was NOTHING like the photos online and the manager admitted that was a problem and corporate is aware. Only 5 channels on the tv and no high speed wifi. We checked out the very next day. Horrible hotel and how dare they charge these prices in time square. I will NEVER come back.
2024 年 3 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 3 日)
Chivonne, we regret to hear that your stay did not meet your expectations. It's regrettable to learn about your experience particularly about standing water in the shower and perceived discrepancies between online images and actual conditions. Our team members are aware of the comments about the TV channels and Wi-Fi as well and will certainly take them into consideration. It's unfortunate that you chose to check out early, and we look forward to a chance to host you again and deliver a better experience in the future. We know we can do better.

8/10 (良い)

Andrea

家族旅行
良かった点 : 清潔度、スタッフとサービス
気になった点 : 設備とサービス
The staff was extremely helpful when checking in and checking out. Love how close and convenient to Times Square it is.
2024 年 3 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 2 日)
Andrea, it's splendid hearing your acknowledgment of the helpfulness of our team members at OYO Hotel Times Square. Our proximity to Times Square is indeed a huge benefit and we're glad it made your stay convenient. Looking forward to your return.

4/10 (不満)

Beth

家族旅行
気になった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
The convenience of being in the middle of Times Square is great however it comes with the expense of being in an extremely noisy atmosphere 24/7. The property itself is a bit run down and lack of elevators is a problem much of the time. Would not stay here again.
2024 年 3 月に 4 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 2 日)
Beth, we appreciate you taking the time to share your thoughts with us. Regrettably, the surroundings were livelier than expected and you noted some areas of our hotel that need enhancements. Your feedback regarding accessibility is important and will be shared with our team for future improvements. We're sorry to hear you wouldn't choose our hotel again and hope you may reconsider, giving us an opportunity to provide a more enjoyable stay.

8/10 (良い)

Francis

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Bon
2024 年 3 月に 4 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 2 日)
Francis, nou kontan tande ou te pase yon bon sejou nan OYO Hotel Times Square. Nou apresye fidbak ou epi nou espere akeyi ou ankò byento. Vwayaj san danje!

10/10 (非常に良い)

Matt

Staff was very friendly and room was better than expected. My only critique is the cleaning staff tried to come into my room twice when I was still there. But other than that, it was wonderful.
2024 年 3 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 2 日)
Matt, thank you for sharing your experience at the OYO Hotel Times Square. It's always rewarding to hear that our team members were friendly and that our accommodations exceeded expectations. We note your comment about the disturbance and ensure you we are working to implement better communication policies. Your kind words affirm that we're on the right track. We can't wait to have you back for another enjoyable stay.

6/10 (普通)

hung

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
Nóie at night
2024 年 3 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 3 月 31 日)
Hung, we regret to hear your stay was less peaceful than anticipated. Providing a comfortable environment is critical, therefore, we have well-established processes to address noise disturbances. Please consider us for future visits, as we'd appreciate the chance to provide a more serene stay.

8/10 (良い)

Rachael

家族旅行
良かった点 : 清潔度、施設のコンディションと設備
Location
2024 年 3 月に 7 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 3 月 30 日)
Rachael, it's great to hear that you found the OYO Hotel Times Square's location favorable. Our prime location is indeed one of the aspects we're proud of. We'd be thrilled to welcome you back in the future for another pleasing visit.

10/10 (非常に良い)

SRINIVAS

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very decent place and reasonable price closer to TimesSquare.
Customer Serviceからの返信 (投稿日 : 2024 年 3 月 30 日)
Srinivas, it's wonderful to hear that you had a great experience at OYO Hotel Times Square. Our team members are thrilled that you found our location convenient and appreciated the affordability. We strive to provide quality accommodations in a prime setting. We can't wait to welcome you back in the near future.

2/10 (非常に不満)

Kara

2024 年 3 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 17 日)
Kara, it's disheartening to learn that your stay didn't meet your expectations. We truly value each guest's experience and it would provide us with valuable insights if we could understand better the areas you felt we could work on. We're committed to better our services for the satisfaction of our guests. Please consider giving us another chance to turn your experience around next time.

6/10 (普通)

Debrah

グループ旅行
良かった点 : 清潔度、スタッフとサービス
気になった点 : 設備とサービス
I like that it was near Time Square and very convenient to entertainment and Broadway. The only thing I didn’t like, the elevators were too small.
2024 年 3 月に 4 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 3 月 29 日)
Debrah, it's great to read that you enjoyed the prime location, close to Times Square and Broadway. We're sorry to hear about any inconvenience you faced due to the size of our elevators. Your feedback is valuable in our constant endeavor to improve the guest experience. We hope to have the opportunity to serve your lodging needs better in the future.

8/10 (良い)

Andrew

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
Location was great, pricing was on par with other locals. Bed frame was extremely noisy, TV wouldn't stay on and wouldn't play any sound. Elevators were extremely small and very slow moving. All in all wasn't horrible.
2024 年 3 月に 5 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 3 月 29 日)
Andrew, we're glad to know you appreciated OYO Hotel Times Square's superb location and competitive pricing. We do regret any discomfort experienced due to the bed frame noise and TV inconsistency, and understand waiting for the elevators may have been inconvenient. We will take your feedback into consideration as we continually strive to enhance our guest experience. Despite these hiccups, we're pleased to read your experience was not entirely negative. We hope to welcome you back for an improved stay in the future.

4/10 (不満)

Desiree

小さなお子様連れの家族旅行
気になった点 : スタッフとサービス、施設のコンディションと設備
There was no refrigerator nor a microwave in the room.
2024 年 3 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 3 月 26 日)
Desiree, your feedback is important to us. We realize not having certain amenities may have impacted your stay. We do strive to provide a comfortable environment for our guests, and we regret if your experience fell short. We hope you'll allow us an opportunity to better serve you in the future.

10/10 (非常に良い)

hung

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Good
2024 年 3 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 3 月 26 日)
Hung, thank you for sharing your satisfaction with your stay at OYO Hotel Times Square. We're thrilled to hear you had a good experience, and we hope to welcome you back soon.

10/10 (非常に良い)

JENNIFER、SAN PEDRO SULA

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Awesome place. We really enjoyed our stay.
2024 年 3 月に 5 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 3 月 22 日)
Jennifer, we are thrilled to hear that you had a memorable experience at OYO Hotel Times Square. We pride ourselves on crafting enjoyable stays for our valued guests like you. Look forward to welcoming you back for more enjoyable experiences.