Find hotels in New Tacoma, Tacoma

"Friendly and helpful front desk staff. Airport shuttle was extremely prompt and the driver was very helpful with the appropriate drop off location and airport navigation."

"Great coffee friendly staff very convenient "

"I have mixed feelings about this stay. I’ve stayed here before. It’s not the nicest hotel, but you know that going in. For the price though, I’ve generally found it to be decent compared to other comparable properties in the area. On this trip though, I got to my room and the climate control wouldn’t switch to “cool.” It would only go to “heat” and “off.” It was March and it was 52 outside, but because of the wind direction, when I opened my window, no actual cool air was coming in. After about a half hour in the room it got up to 75. I went to the desk and asked why the cool setting wasn’t working and they said it should be and they’d send maintenance. I then had a man in a swimming suit and flip flops come to my room and he proceeded to mess with the controls for like half an hour. Ultimately telling me I needed to switch rooms. Okay, they tried and I switched, no big deal really. But then at the second room he still had to come in and “reset” the thermostat to get it to work… I just needed to cool the room down to sleep. Once it was cool I don’t think the AC kicked on again, just the fan. Anyway, I can’t prove this, but I have a suspicion that, likely in an effort to save money, this hotel is locking out the “air conditioning” on their thermostats during the winter months. Which… You often wouldn’t need AC in Seattle in March but I thought this was all worth noting. I’d still stay here again, but they advertise AC and I had two rooms where it didn’t work at first."

"Was looking for an airport hotel with extended parking at a reasonable cost. The BW website was not clear about their parking policies and cost. It was an unpleasant surprise to learn at check in that it was going to cost me an additional $150 for 10 days of parking. Should have been disclosed at reservation time."

"Yes shops near by. Stayed at your location because it was easy access to St. Jospeh's Hospital . Staff was very courteous and kind. I felt very safe with the underground parking situation. I thought the breakfast was very good and I enjoyed Keurig machine with many coffees and lattes. we will recommend this hotel to others and would stay again anytime. "

"Rooms were clean. The service was garbage. I called ahead to get someone sdded to my ŵŵw⁴SW"

"100% recomendable muy limpio habitaciones amplias y el servicio amable y el servicio al aeropuerto es genial, volveria a hospedarme ahi sin duda."

"Very close to the restaurant with a shuttle that is on time. Everyone is friendly, they know you are traveling and try to make your stay hassle free. We have stayed here before and will likely stay again."

"Noisy! It sounded like dump trucks were driving in the floor above us. No recycling available and the waste baskets were so narrow nothing would easily fit in them. The lobby was messy when we arrived as some guests had their luggage open and strewn on the floor. Won't stay there again "