New Castle

We wish we had stayed here longer! All the staff at the hotel were lovely and so helpful in every way - they automatically upgraded us to a royal suite at no additional cost and we were amazed by the room and the beautiful view of the Douro river. The in room dining and included breakfast were so delicious and had a lot of variety. Special recognition to Marta for recommending us other cool places to check out for our other stops in Lisbon and Lagos. Would absolutely recommend staying here!

One of the best hotels I’ve ever experienced! The staff couldn’t have been more helpful! The total experience was 12/10!

We did not stay at Lenscape coterie as it was undergoing renovations and therefore not open. We were relocated to another hotel in the group Torel Saboaria where we had a wonderful room. The breakfast was superb we had lunch and dinner which were equally as good as breakfast. We cannot thank all the staff enough as everyone was so kind, helpful and attentive even to the point of providing gluten free pancakes at breakfast.