ニューカイロ のリゾート

「Where to start here, the hotel itself on the face of it looks amazing, a grand reception hall, big bedrooms and swimming pools etc but that’s the facade. It’s in the middle of a nowhere desert , has limited restaurant service, poor food, no alcohol ‘allowed’ and unprofessional, poorly trained staff. The heightened security everywhere makes you anxious rather than reassured and unless you have a hire car there’s no escape as there is no public transport at all. Stay here is you like staying in a...

「Thank you very much for your hospitality during my recent stay. Overall, I was generally satisfied and truly appreciate your efforts. However, I would like to share a few points for improvement, in the hope that they may be helpful. First, the replenishment of amenities and towels was somewhat inconsistent. As a result, I had to leave messages to request items when needed. Second, at checkout, I had to call for a porter twice and waited more than 15 minutes in total, which was quite stressful,...